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HP Color LaserJet 4500 series troubleshooting


To better help our customers - this HP Color Laserjet 4500 series troubleshooting page is simply a guide / additional information for your convenience, as you search for assistance in repairing your machine.

Although this information is provided for your convenience it is recommended, for the most part, that a technician inspects your office equipment. It is recommended to consult with a professional when ordering your printer part(s).

P/s use our SmartSearch to locate your part number.


  • Installation, configuration, and maintenance
    • Unpack the printer
    • Installation
    • Connecting to a network
    • Enhanced I/O (EIO) configuration
    • Printer drivers
    • Network configuration
    • Configuration tips
    • Setting network security on the printer
    • Cleaning the printer and accessories
    • Approximate replacement intervals for consumable items
    • Locating consumables
    • Replacing consumable items
    • DIMM configuration

  • Printer specs and features
    • Printer features
    • Identification
    • Site requirements
    • Printer specifications
    • Printer assemblies
    • Media requirements
    • Environmental Product Stewardship Program
    • Regulatory statements
    • Safety information

  • Parts removal and replacement
    • Consumable assemblies
    • Covers, drawers, top, and front assemblies
    • Right side assemblies
    • Left side assemblies
    • Rear assemblies
    • Internal assemblies

  • Basic operation of motors, formatter, and power
    • Basic operation
    • Image formation
    • Toner density
    • Mechanical system
    • Paper path
    • DC controller subsystem
    • Motors and fans
    • Formatter system
    • Power supplies


C4084A HP Color LaserJet 4500 Supplies
Part Number Description Price
Fuser kit - Contains fuser assembly, one separation roller, three feed rollers, both air filters, hand wipe and installation guide - 110/120 VAC $306.95
YEILD BLACK TONER (COMPATIBLE) $59.04
Yellow toner cartridge - Contains toner and developer $124.64
Fusing assembly (For 120V, 60Hz operation) - Bonds the toner to the paper with heat $408.69
16MB, 100-pin SDRAM DIMM memory module $90.00
JetDirect 600N EIO internal print server 10Base-T, 10BASE-2, and LocalTalk LAN interface board - Has one RJ-45, BNC, and 8-pin DIN connector $100.00
JetDirect 600N EIO internal print server 10Base-T, 10BASE-2, and LocalTalk LAN interface board - Has one RJ-45, BNC, and 8-pin DIN connector $100.00
JetDirect connectivity card - Has one USB port, one serial (DB9) port, and one LocalTalk port $125.69
JetDirect 615N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector. $145.00
JetDirect 620n internal print server - 10BaseT and 100BaseTX LAN interface board - Plugs into peripheral EIO slot - Has an RJ-45 connector $305.00
JetDirect 620N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector. $305.00
Photoconductive drum cartridge kit - Photosensitive drum and waste toner collection reservoir assembly - Transfers image colors to intermediate transfer belt $101.47
Magenta toner cartridge - For sale in Europe ONLY $181.54
Fuser kit - Contains fuser assembly, one separation roller, three feed rollers, both air filters, hand wipe and installation guide - 110/120 VAC $345.00
Fuser kit - Contains fuser assembly, two separation/two pickup rollers and both air filters - 220/240 VAC $342.00
Fusing assembly (240v, 50Hz operation) - Bonds the toner to the paper with heat $280.00
Fuser kit - Contains fuser assembly, two separation/two pickup rollers and both air filters - 220/240 VAC $342.00
Magenta toner cartridge - Contains toner and developer $124.64
YEILD YELLOW TONER (COMPATIBLE) $85.69
DRUM UNIT (COMPATIBLE) $56.43
Fuser kit - Contains fuser assembly, one separation roller, three pickup rollers, both air filters, and a cleaning cloth - 110/120 volt $267.20
Fuser kit - Contains fuser assembly, 2 separation/2 pickup rollers, both air filters, and cleaning cloth - 220/240 volt $433.55
Intermediate Transfer Belt (ITB) assembly $361.67
Fusing assembly (240v, 50Hz operation) - Bonds the toner to the paper with heat $299.40
JetDirect 610N internal print server (10Base-T and 100Base-TX) LAN interface board - Plugs into peripheral EIO slot - Has a RJ-45 connector. $90.00
JetDirect 615N internal print server (10Base-T and 100Base-TX) LAN interface board - Plugs into peripheral EIO slot - Has a RJ-45 connector. $135.00
JetDirect 620n internal print server - 10BaseT and 100BaseTX LAN interface board - Plugs into peripheral EIO slot - Has an RJ-45 connector $328.19
Magenta toner cartridge $191.62
Fuser kit - Contains fuser assembly, one separation roller, three feed rollers, both air filters, hand wipe and installation guide - 110/120 VAC $345.00
Rowel swing assembly $13.94
Fusing assembly (120V, 60Hz operation) - Bonds toner to paper by heat $332.50
Fusing assembly (240v, 50Hz operation) - Bonds the toner to the paper with heat $280.00
Fuser kit - Contains fuser assembly, one separation roller, three feed rollers, both air filters, hand wipe and installation guide - 110/120 VAC $306.95
Black toner cartridge - Contains toner and developer $85.88
Photoconductive drum cartridge kit - Photosensitive drum and waste toner collection reservoir assembly - Transfers image colors to itermediate transfer belt $95.00
Fuser kit - Contains fuser assembly, one separation roller, three pickup rollers, both air filters, and a cleaning cloth - 110/120 volt $267.20
Fuser kit - Contains fuser assembly, 2 separation/2 pickup rollers, both air filters, and cleaning cloth - 220/240 volt $433.55
Intermediate Transfer Belt (ITB) assembly $361.67
RSTRD RG5-5120-140CN $308.66
JetDirect 615N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector. $145.00
JetDirect 620n internal print server - 10BaseT and 100BaseTX LAN interface board - Plugs into peripheral EIO slot - Has an RJ-45 connector $370.00
JetDirect 620N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector. $305.00
JetDirect 620N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector $328.19
32MB, 100-pin SDRAM DIMM memory module $82.94
Black toner cartridge $131.20
Black toner cartridge - For sale in Europe ONLY $113.79
Face-down delivery asembly - Delivers media from fuser to top face-down output bin $13.81
Fusing assembly (120V, 60Hz operation) - Bonds toner to paper by heat $332.50
Fuser deflector kit - Includes black paper deflector, gray tab, and spring on left end $17.05
Fuser kit - Contains fuser assembly, two separation/two pickup rollers and both air filters - 220/240 VAC $342.00
Cyan toner cartridge - Contains toner and developer $124.64
YEILD CYAN TONER (COMPATIBLE) $85.69
YEILD MAGENTA TONER (COMPATIBLE) $85.69
Transfer kit - Contains intermediate transfer belt, secondary transfer roller, both air filters and toner cloth $241.60
8MB simplified Chinese MROM DIMM - For LaserJet printers $90.00
Fusing assembly (For 120V, 60Hz operation) - Bonds the toner to the paper with heat $408.69
Fusing assembly (240v, 50Hz operation) - Bonds the toner to the paper with heat $299.40
Transfer kit - Contains Itermediate Transfer Belt, secondary transfer roller, both air filters and toner cloth $270.30
Transfer kit - Contains Itermediate Transfer Belt, secondary transfer roller, both air filters and toner cloth $257.36
JetDirect 600N EIO internal print server 10Base-T, 10BASE-2, and LocalTalk LAN interface board - Has one RJ-45, BNC, and 8-pin DIN connector $76.71
JetDirect connectivity card - Has one USB port, one serial (DB9) port, and one LocalTalk port - Plugs in one of the EIO slots on selected DesignJet and LaserJet printers $245.00
HP JetDirect 620n internal print server - 10BaseT and 100BaseTX LAN interface board - Plugs into peripheral EIO slot - Has an RJ-45 connector $305.00
Yellow toner cartridge $191.62
Yellow toner cartridge - For sale in europe ONLY $181.54
Cyan toner cartridge $191.62
Cyan toner cartridge - For sale in Europe ONLY $181.54
Fuser kit - Contains fuser assembly, two separation/two pickup rollers and both air filters - 220/240 VAC $342.00
Transfer kit - Contains Itermediate Transfer Belt, secondary transfer roller, both air filters and toner cloth $303.00
Intermediate Transfer Belt (ITB) assembly $405.00

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