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HP Color LaserJet 5500 and 5550 series troubleshooting

To better help our customers - this HP Color Laserjet 5500 and 5550 series troubleshooting page is simply a guide / additional information for your convenience, as you search for assistance in repairing your machine.

Although this information is provided for your convenience it is recommended, for the most part, that a technician inspects your office equipment. It is recommended to consult with a professional when ordering your printer part(s).

P/s use our SmartSearch to locate your part number.

  • Installation & Configuration and Maintenance
    • Site requirements
    • Space requirements
    • Unpack the printer
    • Unpacking the HP Color LaserJet
    • Installing print cartridges for HP Color LaserJet 5500 series printers
    • Connecting to a computer
    • Enhanced I/O (EIO) configuration
    • Wireless printing
    • Printer drivers
    • Software for Macintosh computers
    • Installing the printing system software
    • Network configuration
    • Setting network security on the printer
    • Cleaning the printer and accessories
    • Periodic cleaning
    • Approximate replacement intervals for supply items
    • Locating supplies
    • Replacing supply items
    • Printer memory (HP Color LaserJet 5500 models)

  • Printer Description and service approach
    • Model Configurations
    • Performance, memory, and other printer features
    • Identification
    • Printer specifications
    • Product information
    • Media requirements
    • Hewlett-Packard warranty statement
    • Limited warranty for print cartridge life
    • Transfer unit and fuser warranty
    • Declaration of Conformity
    • Safety information
    • Toner safety
    • Service approach
    • Parts and supplies
    • HP maintenance agreements

  • Removal and replacement procedures
    • Supplies
    • Covers and external components
    • Internal components (front)
    • Internal components (left side)
    • Internal components (rear)
    • Internal components (right side)
    • Internal components (top)
    • Optional 500-sheet paper feeder

C9656A HP HP Color LaserJet 5500 Printer Supplies
Part Number Description Price
YIELD BLACK TONER $224.20
YEILD BLACK TONER (COMPATIBLE) $154.14
YIELD CYAN TONER $314.64
YEILD CYAN TONER (COMPATIBLE) $216.32
YIELD YELLOW TONER $314.64
YEILD YELLOW TONER (COMPATIBLE) $216.32
YIELD MAGENTA TONER $314.64
YEILD MAGENTA TONER (COMPATIBLE) $216.32
HP Color LaserJet 5500/5550 Image Transfer kit $223.00
120V fusing assembly kit - Includes (new) 100V to 127VAC fusing assembly and multi-lingual instruction guide $220.00
120V fusing assembly kit - Includes (new) 100V to 127VAC fusing assembly and multi-lingual instruction guide $220.00
220V fusing assembly kit - Includes (new) 220V to 240VAC fusing assembly and multi-lingual instruction guide RFQ
220V fusing assembly kit - Includes (new) 220V to 240VAC fusing assembly and multi-lingual instruction guide RFQ
40GB EIO hard drive $338.80
40GB EIO hard drive $338.80
Replacement for part J6054B 10GB minimum, 20GB maximum EIO hard disk - Can be installed in printers with EIO slots $338.80
5GB EIO hard drive $155.00
5GB EIO hard drive $155.00
Replacement for part J6054B 10GB minimum, 20GB maximum EIO hard disk - Can be installed in printers with EIO slots $340.00
Standard 500 sheet paper cassette - Tray 2 paper cassette assembly - Includes all parts used in the paper tray cassette $350.00
ETB assembly - Electrostatic transfer belt assembly $690.00
Fusing assembly - 220 volts $693.50
Fusing assembly - 220 volts $693.50
Fusing assembly - 220 volts $719.15
Fusing assembly - 220 volts $719.15
500-sheet paper cassette assembly - Includes the paper tray assembly with the separation roller, paper width adjusters, rear paper stop, and drive gears $183.35
500-sheet paper cassette assembly - Includes the paper tray assembly with the separation roller, paper width adjusters, rear paper stop, and drive gears $183.00
Fusing assembly - Bonds the toner to the paper with heat - For 110VAC to 127VAC operation $475.00
Fusing assembly - Bonds the toner to the paper with heat - For 110VAC to 127VAC operation $475.00
HP LaserJet 5500 fusing assembly - 110V $465.50
HP LaserJet 5500 fusing assembly - 110V $465.50
ETB assembly - Electrostatic transfer belt assembly $675.00
Roller kit - Includes the cassette separation roller, pickup roller and feed roller $31.00
Fusing assembly - 110 volts $475.00
Fusing assembly - 110 volts $475.00
ETB assembly - Electrostatic transfer belt assembly $690.00
Fusing assembly - 110 volts $520.60
Fusing assembly - 110 volts $520.60
Fusing assembly - 220 volts $693.50
Fusing assembly - 220 volts $693.50
Color LaserJet 5500 Firmware DIMM - Version 04.020.0 $170.00
Color LaserJet 5500 Firmware DIMM - Version 04.020.0 $160.00
Color LaserJet 5500 Firmware DIMM - Version 04.020.0 $160.00

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