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HP DesignJet 5000 large format printer service manual

C6091A Service Manual View Service Manual

Table of Contents

Conventions
Part Numbers
Table of Contents
Troubleshooting
Guide to Troubleshooting the Printer
Introduction
Phone Support
Troubleshooting System Error Codes
Performing a Service Test on a Failed Assembly
Performing the Necessary Service Calibrations
Troubleshooting Calibration Error Codes
Troubleshooting Initialization - Self Diagnostic Errors
Troubleshooting Ink Supplies Error Codes
Solving Image Quality Problems
The Printer does not Power ON
ALL the Front-Panel LEDs are Lit but Nothing Else Happens
Troubleshooting Shutdowns
Vacuum suction much lower at high altitudes
Color differences in different HP DesignJet Printers
Banding due to Ink Cartridge replacement while printing
Magenta Bleeding on HP Photo Imaging Gloss when using the Take Up Reel
Dry Cockle on High Density Prints Using Paper Based Media
Solving Media-Handling Problems
How to Navigate through the Front Panel Menus
Service Configuration Print
System Error Codes
System Error Codes
Introduction
Continuable and Non-Continuable Error Codes
System Error Codes During Initialization
HP Ink Supplies Troubleshooting
What are HP Ink Supplies?
Ink Cartridges
Printheads and Printhead Cleaners
General Information About HP Ink Supplies
Identifying the Components
Some General Precautions When Handling HP Ink Supplies
Priming the Ink System
When Should You Replace the HP Ink Supplies?
The Front Panel Display
Obtaining Ink Cartridge Information
Obtaining Printhead Information
Status Codes and Messages
Status Messages
Error Status Messages
Printhead Errors (First Digit = 0, 1, 4, 5)
Ink Cartridge Errors (First Digit = 6, 8)
Printhead Cleaner Errors (First Digit = A or *)
Service Tests and Utilities
Introduction
Diagnostics - Self Test
Phone Support
Service Tests (Diagnostics)
Entering the Service Tests Menu
Scan Axis Test
Media Axis Test
Service Utilities
Entering the Service Utilities Menu
Turn DRIVE ROLLER
Prime TUBES
Altitude Setup
EEROM Setup
Reset Life Counters
Backup EEROM
Image Quality Warning
Diagnostic Print
Service Calibrations
Introduction
Phone Support
Service Calibrations
Entering the Service Calibrations Menu
1. Scan-Axis Calibration
2. Service Station Calibration
3. Accuracy Calibration
Carriage Height Calibration
Calibration Error Codes
Print Quality
Print Quality
Print Quality Troubleshooting Checklist
Print Modes
How to Use the Diagnostic Print
Considerations for Printing the Diagnostic Print.
What is the Diagnostic Print?
Printing the Diagnostic Print
Overall Print Quality Test
Color Alignment Print Test
Bidirectional Alignment
Vertical Line Straightness
No Printing Defects Found in the Diagnostic Print
Color Accuracy Configuration
Media
Marks and/or scratches on double-sided media
Parts and Diagrams
Printer Support
Bin and Take-Up Reel
Right Hand Cover
Left Hand Cover and Rear Door
Top and Back Covers
Service Station
Vacuum Fan
Booster Fan and Media Sensor
Paper-Axis Motor
Scan-Axis Motor
ISS and APS Assembly
Ink Tubes System
Boot ROM DIMM, DRAM Memory and Covers
Rear Electronics Access Covers
Hard Disk Drive and Cover
ISS PCA and Main PCA
Power Supply Unit
Carriage Assembly
Tensioner Assembly and Encoder Strip
Platen Assemblies
Pinch-Wheels Assembly and Lever
Center Guide, Deflector and Entry Roller
Tubes Guide Assemblies
EMC Covers
Spindle and Hub
Removal and Installation
Introduction
Safety Precautions
Electrostatic Discharge (ESD) Precautions
Required Tools
Screw Types
Top Cover Assembly
Removal
Left Hand Cover
Removal
Installation of Left Hand Cover
Right Hand Cover
Removal
Installation of Right Hand Cover
Front Panel Assembly
Removal
Left Rear Cover
Removal
Right Rear Cover
Removal
Extension Cover (60" Model only)
Removal
Media Lever Assembly
Removal
Installation of the Media Lever Assembly
Right Hand Trim
Removal
Installation of Right Hand Trim
Left Hand Trim
Removal
Back Cover
Removal
Installation of the Back Cover
Ink Tubes System
Removal
Installation of Ink Tubes System
EMC Covers
Removal
Encoder Strip
Removal
Installation of Encoder Strip
Trailing Cable
Removal
Installation of Trailing Cable
Tensioner Assembly
Removal
Installation of Tensioner Assembly
Carriage Assembly and Belt
Removal
Installation of Carriage and Belt
Scan-Axis Motor
Removal
Installation of the Scan-Axis Motor
Cutter Assembly
Removal
Ink Supply Station (ISS)
Removal
Installation of ISS
Air Pressurization System (APS)
Removal
Installation of APS
Service Station Assembly
Removal
Drop Detector Assembly
Removal
Hard Disk Drive (HDD)
Removal
Installation of Hard Disk Drive
LAN Card
Removal
Memory and BootROM DIMM’s
Removal
Installation of DIMM’s
Electronics Module Cover
Removal
Installation of the Electronics Module Cover
Main PCA
Removal
Installation of Main PCA
Power Supply Unit (PSU)
Removal
Installation of the Power Supply Unit (PSU)
Ink Supply Station (ISS) PCA
Removal
Installation of the ISS PCA
Ink Leak Detector
Removal
Cooling Fans
Removal
Electronics Module (as one complete Assembly)
Removal
Pinch-Wheels
Removal
Installation of Pinch-Wheels
Pinch-Wheel Cam
Removal
Installation of Cam
Vacuum Fan
Removal
Installation of Vacuum Fan
Paper-Axis Motor Assembly
Removal
Installation of Paper-Axis Motor Assembly
Booster Fan
Removal
Media Sensor
Removal
Installation of Media Sensor
Entry Roller
Removal
Center Guide Assembly
Removal
Drive Roller Gear
Installation of Gear
Removal
Front Platen Assembly
Removal
Center Platen Assembly
Removal
Installation of the Center Platen Assembly
Deflectors
Removal
Preventive Maintenance
Introduction
Service Preventive Maintenance
Warning/Stop Triggers
Lens Maintenance
Routine Maintenance
Carriage Interconnect Wiper
Slider Rods Lubrification Kit
Cleaning the Platen
Moisture on the Printer
System Maintenance
User Upgrade
Service Upgrade
Functional Overview
Introduction
Electrical System
Front Panel
Scan Axis
Paper Axis
Ink Cartridge
Ink Delivery System (IDS)
Ink Supply Station (ISS)
Tubes System
Printheads
Air Pressurization System (APS)
Leak Detect System (LDS)
Print Head Cleaner (PHC)
Service Station
Printer Specifications
Interface Specifications
Printable Area
Glossary
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