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HP LaserJet M2727 MFP printer series service manual

CB532A Service Manual View Service Manual

Table of Contents

Product information
Quick access to product information
Product comparison
Product features
Product walkaround
Front view
Back view
Interface ports
Control panel
Serial number and model number location
Software description
Software included with the product
Supported operating systems
Supported printer drivers
Software for Windows
Embedded Web server (EWS)
HP ToolboxFX
Software for Macintosh
HP Director
Macintosh Configure Device (Mac OS X v10.3, v10.4, and later)
PDEs (Mac OS X v10.3, v10.4, and later)
Uninstall software
Media specifications
Supported paper and print media sizes
Media that can damage the product
Media to avoid
Operating environment
Minimum system requirements
Unpack the product
Install input devices
ADF input tray
250-sheet input tray (tray 3)
Install the control-panel faceplate
Load paper and print media
Load documents to fax, copy, or scan
Tray 1
Tray 2 or 3
Change tray selection
Configure trays
Install memory DIMMs
Install a memory DIMM
Manage supplies
Life expectancies of supplies and the product
Order supplies
Replace and recycle supplies
Store print cartridges
Replace print cartridge
Load staples
Replace the tray 2 pickup roller
Replace the tray 2 and optional tray 3 separation pad
HP fraud hotline
HP policy on non-HP supplies
Clean the product
Clean the exterior
Clean the flatbed scanner glass
Clean the scanner-cover backing
Clean the tray 2 pickup roller
Clean the ADF pickup-roller assembly
Clean the paper path
Manage the product
HP ToolboxFX
Embedded Web server
Macintosh Configure Device (Mac OS X v10.3, v10.4, and later)
Theory of operation
Basic operation
Sequence of operation for the base unit
Scanner and ADF functions and operation
Scanner functions
ADF operation
Scanner operation
ADF paper path and ADF sensors
ADF jam detection
Internal components (base unit)
Engine control system
Laser/scanner system
Pickup/feed/delivery system
Image-formation system
Fax functions and operation
Computer and network security features
PSTN operation
Receive faxes when you hear fax tones
Distinctive ring function
Fax by using Voice over IP services
Fax card in the fax subsystem
The fax subsystem
Fax page storage in flash memory
Removal and replacement
Electrostatic discharge
Removal and replacement strategy
User-replaceable parts
Before performing service
Required tools
After performing service
Post-service tests
Parts removal order
Remove the print cartridge
External panels, covers, and doors
Right cover
Left cover
Print-cartridge door
Rear cover
Top cover
Replace the ADF pickup-roller assembly
ADF scanner glass
ADF assembly
Scanner/ADF assembly
Bezel and control panel
Internal assemblies
Convenience-stapler assembly (HP LaserJet M2727nfs only)
Convenience-stapler power supply (HP LaserJet M2727nfs only)
Convenience-stapler AC inlet cable (HP LaserJet M2727nfs only)
Convenience-stapler power supply bracket and strap (HP LaserJet M2727nfs only)
Power-switch PCA
Duplex assembly
Laser/scanner (print engine)
Memory-tag-reader assembly (E-label reader)
Duplex-drive gears
Duplex solenoid
Interlock assembly
Engine controller assembly (ECU)
Main motor
Pickup-and-feed assemblies
Registration-roller assembly
Main gear assembly and tray 2 pickup solenoid
Solve problems
Problem-solving checklist
Control-panel messages
Alert and warning messages
Critical error messages
Clear jams
Causes of jams
Clear jams from the ADF
Where to look for jams
Clear jams from the input-tray areas
Clear jams from the duplexer
Clear jams from the output-bin areas
Clear jams from the print-cartridge area
Clear jams from the convenience stapler (HP LaserJet M2727nfs MFP only)
Avoid repeated jams
Control-panel menus
Control-panel main menus
Use the control-panel main menus
Control-panel secondary menus
Print problems
Print-quality problems
Scan problems
Solve scanned-image problems
Scan-quality problems
Copy problems
Image problems
Prevent problems
Media-handling problems
Performance problems
Fax problems
General fax problem-solve
Problems receiving faxes
Problems sending faxes
Voice-call problems
Media-handling problems
Performance problems
Control-panel display problems
Convenience-stapler problems (HP LaserJet M2727nfs only)
DSL problems
PABX line problems
ADF problems
Functional checks
Drum rotation test
Engine test
Half self-test functional check
Perform a half self-test check
Perform other checks
Heating element check
High-voltage contacts check
Service-mode functions
NVRAM initialization
Service menu
Super NVRAM initialization
Problem-solve tools
Product information pages and reports
Menu map
Network report
Usage page
Fax reports
HP ToolboxFX
Service menu
Firmware updates
Firmware update by using a flash executable file
Accessories and ordering information
Cable and interface accessories
Paper-handling accessories
Whole unit replacement
Scanner/ADF replacement parts
Control-panel bezels
Supplementary documentation and support
Problem-solve diagrams
Repetitive image defects
Formatter connectors
Interface connectors
Fax card
Switches and sensors
Rollers and pads
PCAs (base unit)
Major components (base unit)
Scanner and ADF
Circuit diagram (1 of 2)
Circuit diagram (2 of 2)
Parts lists and diagrams
Types of screws
Scanner and ADF assemblies
Scanner components
ADF components
Convenience stapler components (HP LaserJet M2727nfs only)
Formatter, fax card, HP jewel, and nameplate
External covers and panels
Cartridge door assembly
Internal components (1 of 4)
Internal components (2 of 4)
Internal components (3 of 4)
Internal components (4 of 4)
Engine-controller assembly (ECU)
Main-drive assembly
Duplexing-drive assembly
Tray 2 cassette and tray 3 cassette/feeder
Duplexing assembly
Fuser assembly
Alphabetical parts list
Numerical parts list
Service and support
Hewlett-Packard limited warranty statement
Print cartridge limited warranty statement
Electrical specifications
Physical specifications
Power consumption
Acoustic emissions
Environmental specifications
Regulatory information
FCC compliance
Environmental product stewardship program
HP LaserJet print supplies
Ozone production
Paper use
Power consumption
Protecting the environment
Toner consumption
Material restrictions
Return and recycling instructions
Disposal of waste equipment by users in private households in the European Union
Material Safety Data Sheet (MSDS)
For more information
IC CS-03 requirements
Telephone Consumer Protection Act (United States)
EU statement for telecom operation
New Zealand telecom statements
Declaration of conformity
Safety statements
Canadian DOC regulations
EMI statement (Korea)
Laser safety
Laser statement for Finland
Substances table (China)

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