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HP LaserJet M3027/M3035 MFP service manual

CC476A Service Manual View Service Manual

Table of Contents

Product Information
Chapter contents
Device configurations
Features
Walkaround
Device parts
Interface ports
Device software
Minimum system requirements
Supported operating systems
Supported printer drivers
Select the correct printer driver
Priority for print settings
Open the printer drivers
Software for Macintosh computers
Utilities
Media specifications
General guidelines for media
Select print media
Installation and configuration
Chapter contents
Site preparation
Location specifications
Operating environment
Install trays
Load tray 1 (multipurpose tray)
Load tray 2 and optional tray 3
Configure trays
Install supplies
Change the print cartridge
Supply replacement guidelines
Install accessories
Install memory
Check DIMM installation
Enable memory for Windows
Use HP Jetdirect print server cards
Maintenance
Chapter contents
Manage supplies
Approximate print-cartridge replacement intervals
Supplies life
Manage the print cartridge
Clean the device
Clean the ADF
Clean the exterior
Clean the scanner lid backing
Clean the scanner glass
Clean spilled toner
Clean the fuser
Management tools
Use information pages
Use the HP Easy Printer Care software
Use the embedded Web server
Use HP Web Jetadmin software
Use the HP Printer Utility for Macintosh
Theory of operation
Chapter contents
Basic operation
ADF/scanner system
Formatter
Engine control unit (ECU)
Pickup/feed/delivery system
Laser/scanner system
Image-formation system
Internal components
Timing
Print cartridge memory system
Removal and replacement
Chapter contents
Introduction
Electrostatic discharge
Removal and replacement strategy
User-replaceable parts
Before performing service
Required tools
Parts removal order
Automatic document feeder (ADF) and scanner assemblies
ADF assembly
Scanner assembly
Covers
Right-side cover
Formatter shield
Fax cover
Left-side cover
Legal cover (dust cover)
Back cover
I/O cover
Fax rail
Top cover
Front, right cover
Fax accessory
Disk drive
Formatter
Stapler
Stapler power-supply
Right-side fan
Engine control unit (ECU)
Left-side riser
Fuser
Laser/scanner
Access plate
Oblique-roller assembly
Left-side fan
High-voltage power supply (HVPS)
Feed-guide assembly
Main motor
Gear assembly
Reinstallation notes for the gear assembly
Tray 1 solenoid
Tray 2 solenoid
Pickup assembly
Tray 1 media-present sensor and top-of-page sensor
E-label reader (memory tag)
Face-down-roller shaft
Cartridge door
Transfer roller
Registration assembly
Tray 1 pickup roller
Tray 2 pickup roller
Separation pad
Troubleshooting
Chapter contents
Troubleshooting process
Troubleshooting tree
Troubleshooting flowchart
Control-panel messages
Control-panel message types
Resolve control-panel messages
Clear jams
Common causes of jams
Jam locations
Jam detection
Clear jams from the ADF
Clear jams from the print-cartridge area
Clear jams from the input-tray areas
Clear jams from the duplexer
Clear jams from the output-bin areas
Interface troubleshooting
Communications checks
LAN hardware test
Service mode functions
Boot-up key sequences
Service ID
Service menu
Troubleshooting tools
Control-panel menus
Early-boot diagnostic test
Test pages
Embedded Web server
Image defect ruler
Firmware updates and recovery
Determine the current level of firmware
Download the new firmware from the HP Web site
Transfer the new firmware to the device
Upgrade the HP Jetdirect firmware
Troubleshoot general printing problems
Troubleshoot media-handling problems
Multiple pages feed
Pages are wrinkled or folded
Pages are skewed
Troubleshoot print-quality problems
Print-quality checklist
Image-defect examples
Light print (partial page)
Light print (entire page)
Specks
Dropouts
Lines
Gray background
Toner smear
Loose toner
Repeating defects
Misformed characters
Repeating image
Curl or wave
Page skew
Vertical white lines
Wrinkles or creases
Tire tracks
White spots on black
Blurred print
Scattered lines
Random image repetition
Diagrams
Device component locations
Wiring diagrams
Parts and diagrams
Chapter contents
Ordering parts and supplies
Parts
Related documentation and software
Supplies
Consumables and accessories
Consumables and accessories
ADF/scanner assembly
Covers
Internal components
Tray 2 pickup assembly
Alphabetical parts list
Numerical parts list
Supplies and accessories
Order parts, accessories, and supplies
Order directly from HP
Order directly through the embedded Web server (for printers that are connected to a network)
Order directly through the HP Easy Printer Care software
Order through service or support providers
Part numbers
Cables and interfaces
Memory
Paper-handling accessories
Print cartridge
Print media
Stapler accessories
Service and support
Hewlett-Packard limited warranty statement
Customer self repair warranty service
Print cartridge limited warranty statement
HP Customer Care
HP direct ordering for accessories or supplies
HP service agreements
HP service information
Online Services
Software utilities, drivers, and electronic information
Telephone support
HP Easy Printer Care software
HP support and information for Macintosh computers
HP maintenance agreements
On-site service agreements
Repacking the device
Extended warranty
Specifications
Electrical specifications
Physical specifications
Acoustic emissions
Operating environment
Regulatory information
FCC regulations
Environmental product stewardship program
HP LaserJet print supplies
Ozone production
Paper use
Plastics
Power consumption
Protecting the environment
Toner consumption
HP print supplies returns and recycling program information
Material restrictions
Paper
Disposal of waste equipment by users in private households in the European Union
For more information
Material Safety Data Sheet (MSDS)
Telecom statement
Declaration of conformity
Safety statements
Canadian DOC regulations
EMI statement (Korea)
Laser safety
Power cord statement (Japan)
VCCI statement (Japan)
EMI statement (Taiwan)
Laser statement for Finland
Working with memory and print server cards
Overview
Glossary
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