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HP Color LaserJet Enterprise CP5520 printer series service manual

CE708A Service Manual View Service Manual

Table of Contents

Theory of operation
Basic operation
Major product systems
Product block diagram
Sequence of operation
Formatter-control system
Sleep mode
CPU
Input/output
Memory
PJL overview
Control panel
PML
Engine-control system
DC controller
Laser scanner system
Image-formation system
Electrophotographic process
Image formation process
Print cartridges
ITB unit
Calibration
Pickup, feed, and delivery system
Photo sensors
Motors and solenoids
Pickup and feed block
Tray 1 (MP tray) paper pickup
Tray 1 (MP tray) last-paper detection
Paper feed
Fusing and delivery block
Duplex block (duplex models only)
Jam detection
Paper feeder
Paper-feeder motors
Cassette media-size detection and cassette-presence detection
Paper-feeder paper pickup and feed
Paper-feeder cassette lift operation
Paper-feeder jam detection
Optional 3X500-sheet paper deck
Motor control
Pickup-and-feed operation
Cassette media-size detection and cassette-presence detection
Cassette lift-up operation
Jam detection
Removal and replacement
Electrostatic discharge
Introduction
Removal and replacement strategy
Required tools
Service approach
After performing service
Before performing service
Post-service test
Removal and replacement procedures
Print cartridges
Toner-collection unit
Fuser
Pickup roller (Tray 1)
Separation pad (Tray 1)
Separation roller assembly (Tray 2)
Pickup roller (Tray 2)
Pickup roller, separation roller, and feed roller (1 x 500-sheet and 3 x 500-sheet paper feeders)
Secondary transfer roller
Intermediate transfer belt (ITB)
Formatter PCA
Hard Drive
Covers
Main assemblies
1 x 500-sheet paper feeder assembly
3 x 500-sheet paper feeder (optional accessory)
Solve problems
Solve problems checklist
Menu map
Current settings pages
Control panel menus
Retrieve Job From Device Memory menu
Retrieve Job From USB menu
Sign In menu
Supplies menu
Trays menu
Administration menu
Troubleshooting menu
Device Maintenance menu
Troubleshooting process
Determine the problem source
Power subsystem
Tools for troubleshooting
Component diagnostics
Diagrams
Internal print-quality test pages
Print quality troubleshooting tools
Control panel menus
Interpret control-panel messages, status-alert messages, and event code errors
Event-log messages
Clear jams
Common causes of jams
Jam locations
Clear jams in the upper-right door
Clear jams in the lower-right door
Clear jams in Tray 1
Clear jams from Tray 2, Tray 3, or an optional tray
Clear jams in the output bin area
Jam causes and solutions
Change jam recovery
Solve paper-handling problems
Product feeds incorrect page size
Product feeds multiple sheets
Paper does not feed automatically
Paper does not feed from Tray 2, 3, 4, 5, or 6
Product pulls from incorrect tray
Transparencies or glossy paper will not feed
Envelopes jam or will not feed in the product
Output is curled or wrinkled
Product will not duplex or duplexes incorrectly
Use manual print modes
Solve image-quality problems
Print quality examples
Clean the product
Clean the paper path
Solve performance problems
Solve connectivity problems
Solve direct-connect problems
Solve network problems
Service mode functions
Service menu
Product resets
Clean Disk and Partial Clean functions
Preboot menu options
Product updates
Determine the installed revision of firmware
Perform a firmware upgrade
Parts and diagrams
Order parts by authorized service providers
Order parts, accessories, and supplies
Related documentation and software
Customer self repair parts
Supplies part numbers
Service replacement parts
Accessories part numbers
How to use the parts lists and diagrams
Assembly locations
External covers, panels, and doors
Right door assembly
Internal components (1 of 9)
Internal components (2 of 9)
Internal components (3 of 9)
Internal components (4 of 9)
Internal components (5 of 9)
Internal components (6 of 9)
Internal components (7 of 9)
Internal components (8 of 9)
Internal components (9 of 9)
1x250 cassette
Paper pick-up assembly
Paper delivery assembly
Printed circuit assemblies
1x500 paper feeder
1x500PF external components
1x500PF internal components
1x500PF PCA
3x500 paper feeder
3x500PF external components
3x500PF internal components
3x500PF cassette
3x500PF PCAs
Alphabetical parts list
Numerical parts list
Service and support
Hewlett-Packard limited warranty statement
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement
Color LaserJet Fuser Kit, Transfer Kit, and Toner Collection Unit Limited Warranty Statement
Data stored on the print cartridge
End User License Agreement
Customer self-repair warranty service
Customer support
Product specifications
Environmental specifications
Physical specifications
Power consumption, electrical specifications, and acoustic emissions
Regulatory information
FCC regulations
Environmental product stewardship program
HP LaserJet print supplies
Ozone production
Paper use
Plastics
Power consumption
Protecting the environment
Return and recycling instructions
Disposal of waste equipment by users in private households in the European Union
Material restrictions
Paper
Chemical substances
For more information
Material Safety Data Sheet (MSDS)
Declaration of Conformity
Certificate of Volatility
Types of memory
Safety statements
Canadian DOC regulations
Laser safety
Power cord instructions
Power cord statement (Japan)
VCCI statement (Japan)
EMC statement (China)
EMC statement (Korea)
EMI statement (Taiwan)
Laser statement for Finland
GS statement (Germany)
Restriction on Hazardous Substances statement (Turkey)
Substances Table (China)
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