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HP Color LaserJet Printers
HP Color LaserJet 3800N Parts List
HP Color LaserJet 3800N (Q5982A)
MFG Part Number:
Q5982A
22ppm black, 22ppm color, 600 x 600 DPI, USB 2.0
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Service Diagrams
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Partsurfer Tool
HP Color LaserJet 3000/3600/3800/CP3505 series printer service manual
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Manual contents and shortcuts
Product information
Quick access to printer information
Printers at a glance
HP Color LaserJet 3000 Series printer
HP Color LaserJet 3600 Series printer
HP Color LaserJet 3800 Series printer
HP Color LaserJet CP3505 Series printer
Features at a glance
Walkaround
Control-panel overview
Control-panel indicator lights
Display
Printer software
HP Color LaserJet 3000 Series printer, HP Color LaserJet 3800 Series printer, and HP Color LaserJet ...
HP Color LaserJet 3600 Series printer drivers
Additional drivers
Software for networks
Utilities
Print-media specifications
Supported paper and print media sizes
Media type and tray loading
Installation and configuration
What is in the box
Site requirements
Physical specifications
Connecting to a network or a computer
Printer memory
Installing memory DIMMs
Maintenance
Understanding approximate supplies-replacement intervals
Replacing supplies
Locating supplies
Supply replacement guidelines
Managing the print cartridge
HP print cartridges
Non-HP print cartridges
Print-cartridge authentication
Print-cartridge life expectancy
Print-cartridge storage
Checking the supply level
Cleaning the printer
Cleaning spilled toner
Calibrating the printer
Tools for troubleshooting
Using printer information pages
Configuring e-mail alerts
Using the embedded Web server
Using the HP Easy Printer Care Software
Using the HP Printer Utility for Macintosh
Theory of operation
Engine control system
Power-on sequence
Motors, fans, and solenoids
Laser/scanner system
Pickup-and-feed-system
Sensors in the pickup-and-feed system trays (cassettes)
Cassette pickup mechanism
Feed-speed control
Multipurpose-tray pickup mechanism
Sensor jam detection
Image-formation system
Image-formation process
Latent-image formation stage
Developing stage
Transfer stage
Cleaning stage
Fusing stage
Print cartridge
Print-cartridge activation
Removal and replacement
Removal and replacement strategy
Introduction
Required tools
Types of screws
After performing service
Before performing service
Service approach
Print cartridges
External doors, covers, and panels
Front cover
Upper cover (fuser door)
Rear lower cover
Left cover
Right cover
Rear upper cover
Internal assemblies
Formatter cage
Electrostatic transfer belt (ETB)
Fuser
Duplex fan
Print-cartridge drive motors
Duplex-reverse-drive assembly
Duplex-feed-drive assembly
Fuser drive assembly
Developing separation-drive assembly
Pickup-and-feed assembly
Pickup-drive assembly
Laser/scanner assembly
Main fan
Printed circuit assemblies (PCAs)
Low-voltage power-supply PCA
DC controller PCA
High-voltage power supply
Memory-controller PCA
Driver PCA
Control panel
Pickup-and-feed driver PCA
Duplex-driver PCA
Sensors
Cassette media sensor (HP LaserJet 3600/3800/CP3505)
Temperature sensor
Paper and registration sensor covers
Cartridge-sensor PCA
500-sheet feeder
500-sheet feeder right cover
500-sheet feeder left cover
500-sheet feeder rear cover
500-sheet feeder driver PCA
Media sensor (500-sheet feeder)
Troubleshooting
Troubleshooting process
Pre-troubleshooting checklist
Troubleshooting flowchart
Power-on checks
Control-panel messages
Jams
Jam recovery
Avoiding jams
Clearing jams
Image-formation troubleshooting
Defects on overhead transparencies
Print-quality problems from toner buildup
Print-quality problems that are related to jams
Print-quality problems that are related to the environment
Print-quality troubleshooting pages
Image defects
Light color
Light image
Dark image
All black or solid color
Completely blank image
Dark color
Dots in vertical lines
Dirt on back of paper
Dirt on front of paper
Horizontal line
Vertical lines
White vertical lines
Color missing
White horizontal line
Blank spots
Image distortion
Poor fusing
Color misregistration
Smearing
Misplaced image
Reversed color
Snail tracks
Repetitive-defects troubleshooting
Interface troubleshooting
Communication checks
EIO troubleshooting
Service menu
Clear event log
Serial number
Total page count
Using the Service menu
Diagnostics menu
Diagnostics
Diagnostics mode
LED diagnostics
Diagnostic tests
Individual diagnostic tests
Test pages
Engine test page
Formatter test
Half-self test
Drum-rotation test
Engine resets
Engine resets
Service ID
Converting the Service ID to an actual date
Restoring the Service ID
Troubleshooting diagrams
Parts and diagrams
Ordering parts and supplies
How to use the parts lists and diagrams
Parts
Types of screws
Accessories and supplies
Related documentation and software
External panels and covers
Internal components
Paper-pickup drive assembly
Duplexing-feed drive assembly (duplex models)
Duplexing reverse-drive assembly (duplex models)
Developing separation-drive assembly
Fuser drive assembly
Cassette (tray 2)
Paper-pickup assembly (HP CLJ 3600/3800/CP3505)
Paper-pickup assembly (HP CLJ 3000)
Electronic transfer belt (simplex models)
Electronic transfer belt (duplex models)
Multipurpose tray assembly (tray 1)
Duplex-paper feed assembly (duplex models)
Fuser
PCAs
500-sheet feeder cassette (tray 3)
500-sheet feeder paper-pickup assembly
500-sheet feeder PCA
Alphabetical parts list
Numerical parts list
Printer specifications
Electrical specifications
Power-consumption specifications
Acoustic specifications
Operating-environment specifications
Product warranty statements
Hewlett-Packard Limited Warranty Statement
Availability of support and service
HP maintenance agreements
Next-Day Onsite Service
Regulatory statements
FCC regulations
Declaration of conformity (HP Color LaserJet 3000 Series printer)
Declaration of conformity (HP Color LaserJet 3600 Series and HP Color LaserJet 3800 Series printer)
Declaration of conformity (HP Color LaserJet CP3505 Series printer)
Safety statements
Canadian DOC regulations
EMI statement (Korea)
Laser safety
Power cord statement (Japan)
VCCI statement (Japan)
Laser statement for Finland
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