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HP DesignJet 10000s printer series service manual

Q6693A Service Manual View Service Manual

Table of Contents

Conventions
Part Numbers
Safety Precautions
Table of Contents
Troubleshooting
Introduction
Performing a Service Test on a Failed Assembly
Troubleshooting System Error Codes
Cover Sensors are not Working
Performing the Necessary Service Calibrations or Adjustments
Solving Print Quality Problems
The File Sent is Not Processed Immediately
The Printer does not Power ON
Troubleshooting Media Jam Messages
Abnormal Sound Coming from the Printer
Front Panel is Not Working
Heater Panel is Not Working
Media Jams Occur Frequently
No Ink Message when there is Enough Ink
Print Speed is Very Slow
Solving Heater Problems
Special Power On Procedure
Both NVRAM and Main PCA are Replaced Together
System Error Codes
System Error Codes
Introduction
Self-Diagnostic Errors at Power On
System Error Codes
Heater Error Codes
System Error Codes
Printhead Adjustment
Introduction
Tools Required
Calibrate the Printhead Adjustment Jig
Install the Printhead Adjustment Jigs in the Carriage
Set Printhead Voltage
Print the Printhead Adjustment Pattern
Perform Printhead Position Correction
Print the Check Printhead Pattern
Adjust the Printhead
Tip to Speed-Up the Printhead Adjustment
Maintenance Mode
Diagnostics - Self Test
Introduction
Phone Support
Maintenance Mode Menus
Entering the Maintenance Mode
Basic Menu Operation
P. ADJ. (Printer Adjustment)
PH. ADJ (Printhead Adjustment)
PH. MAIN (Printhead Maintenance)
MNFG-PRN (Manufacturing Patterns)
SETUP
FEED
SENSORS
ELECT (Electronics)
VOLT (Voltage Check)
MOTORS
SYSTEM INF
COUNTER
Heater Panel Maintenance Mode
Adjustments and Calibrations
Adjustments
Calibrations
Belt Tension Adjustment
Carriage Height Adjustment
Scan-Axis Belt Tension Adjustment
Paper-Axis Belt Tension Adjustment
Timing Belt (for Feed/TUR Unit) Tension Adjustment
Wiping Station Height Adjustment
Wiper Belt Tension Adjustment
Wiper Blade Height Adjustment
Capping Station Height Adjustment
Printhead Capping Limit Adjustment
Carriage Shield Height Adjustment
Media Feed and Take-Up-Reel Unit Adjustment
Media End Sensor Adjustment
Media Slack Sensor Adjustment
Take-Up-Reel Sensors Adjustment
Platen Flatness Measurement and Adjustment
Wiping Position Calibration
Capping Position Calibration
Line Sensor Calibration (Side Margin)
Line Sensor Calibration (Top Margin)
Print Quality
Print Quality General Advice
Print Quality Troubleshooting Actions
Using the IQ Print to Troubleshoot
Horizontal Lines Across the Image (Banding)
Bleeding, Repelling or Mottling Problems
Image is Completely Blank or Faded
Images are Blurred
Output Only Contains a Partial Print
Part of Image is Missing at the Start of the Print
The Printer Area is Stained
Color Density Irregularities at the Edges of the Media
Print Quality is not Improved After Printhead Recovery
Parts and Diagrams
Removal and Installation
Introduction
Electrostatic Discharge (ESD) Precautions
Safety Precautions
Rear Cover
Removal
Upper Side Cover (Left or Right)
Removal
Top Side Cover (Left or Right)
Removal
Top Cover
Removal
Lower Side Cover (Left or Right)
Removal
Subtank Cover (Left or Right)
Removal
Lower Capping Cover
Removal
Capping Door
Removal
Lower Wiping Cover
Removal
Wiping Door
Removal
Ink Cartridge Door (Left or Right)
Removal
Rear Ink Cartridge Cover (Left or Right)
Removal
Electronics Module Cover
Removal
Firmware Access Cover
Removal
Front Panel
Removal
Heater Panel
Removal
Front Heater
Removal
Rear Heater
Removal
Center Platen
Removal
Vacuum Fan
Removal
Main PCA
Removal
NVRAM
Removal
Head Relay Board
Removal
Add-On (HEB2) Control PCA
Removal
Switching Power Supply Unit
Removal
Power Supply Unit
Removal
Heater Relay Assembly
Removal
Waste Bottle Sensor
Removal
Front Media Sensor
Removal
Rear Media Sensor
Removal
Media Lever Sensor
Removal
Rear Cover Sensor
Removal
Home Position Sensor
Removal
Paper-Axis Motor and Belt
Removal
Scan-Axis Motor and Belt
Removal
Carriage Drive Assembly (Includes Carriage Belt)
Removal
Encoder Strip
Removal
Trailing Cable
Removal
Printhead Cooling Fans
Removal
Printhead
Removal
Printhead Connector Assembly
Removal
Carriage PCA
Removal
Air Damper
Removal
Encoder Sensor
Removal
Line Sensor
Removal
Ink Pump Assembly
Removal
Ink Supply Station (Left or Right)
Removal
IC Door Sensor (Left or Right)
Removal
Subtank Sensors
Removal
Capping Station Assembly
Removal
Capping Unit
Removal
Prime Assembly
Removal
Solenoid Assembly
Removal
Waste Bottle Holder and Sensor Assembly
Removal
Installation
Wiping Station Assembly
Removal
Wiper Cleaning Assembly
Removal
Wiper Blade
Removal
Wiper Belts
Removal
Pinchwheel Assembly
Removal
Drive Roller
Removal
Media Feed Drive Unit Assembly
Removal
Take-Up-Reel Drive Unit Assembly
Removal
Drive Unit Rollers
Removal
Drive Unit Timing Belt
Removal
Media Sensors (Media End, Media Slack and Take-Up-Reel)
Removal
White Nets (For Front and Rear Heaters)
Removal
Sub-Scroller Flange
Installation
Removal
Preventive Maintenance
Printheads Maintenance
Daily Inspection and Maintenance
When Leaving the Printer Off for more than 2 weeks
When Returning to the Printer after more than 2 weeks
If the Printer is Switched Off for less than 2 weeks
If the Printer is Switched Off for more than one Month
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