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Q5911A LaserJet 1020 Printer

HP LaserJet 1020 (Q5911A)

MFG Part Number: Q5911A 15ppm black, USB 2.0

HP LaserJet 1010/1020 printer series service manual

Q5911A Service ManualView Service Manual Buy Q5911A Service ManualBuy Printed Manual

Manual contents and shortcuts

Product Information
Product configurations
HP LaserJet 1010 printer
HP LaserJet 1012 printer
HP LaserJet 1015 printer
HP LaserJet 1020 printer
Overview of product
HP LaserJet 1010 series printers
HP LaserJet 1020 printer
Hardware description
Model and serial numbers
Firmware description
Product specifications
Environmental specifications
Physical specifications
Printer performance
Electrical specifications
Acoustic emissions
Extended warranty
Print-cartridge information
Recycling print cartridges
Refilled print cartridges
Regulatory information
Canadian DOC regulations
FCC compliance
Korean EMI statement
Laser statement for Finland
Installation and operation
Operating environment
Identifying the control-panel components
Media specifications
Supported media sizes
Guidelines for using media
Common media problems table
Paper and transparencies
Envelopes
Labels
Card stock and heavy media
Loading media
Main input tray
Priority feed slot
Specific types of media
Setting media types
Set the media type
Maintenance
Life expectancies of parts that wear
Cleaning the product
Cleaning the print path
Cleaning the print-cartridge area
Cleaning the pickup roller
User-replaceable parts
Replacing the pickup roller
Replacing the separation pad
Replacing the main input tray (paper-pickup tray assembly)
Replacing the output-bin extension (delivery-tray assembly)
Jams
Clearing jams
Operational overview
Basic functions
Formatter system
Central processing unit
Control panel
Parallel interface (HP LaserJet 1015 printer only)
RAM
USB interface
Draft mode (EconoMode)
Enhanced I/O
HP Memory Enhancement technology (MEt)
PJL overview
Printer functions
Engine control system (engine control unit and power assembly)
Image-formation system
Print cartridge
Printer paper-feed system
Jam detection
Solenoid, sensors, switches, and motor
Basic sequence of operation (formatter-to-printer)
Removal and replacement
Removal and replacement strategy
Before performing service
Required tools
Print cartridge
Differences between the HP LJ 1010 series printer models
Parts removal order
User-replaceable parts
Replacing the pickup roller
Replacing the separation pad
Replacing the main input tray (paper-pickup tray assembly)
Replacing the output-bin extension (delivery-tray assembly)
Covers
Right-side cover
Left-side cover
Rear panel and top-cover assembly
Front cover
Internal assemblies
Transfer-roller assembly
Engine-power assembly
Fuser (fixing) assembly
Paper-pickup assembly
Engine control unit (ECU) assembly
Laser/scanner assembly
Troubleshooting
Basic troubleshooting
Troubleshooting checklist
Control-panel power-on functions (HP LaserJet 1010 series printers)
Control-panel pages (HP LaserJet 1010 series printers only)
Control-panel lights (HP LaserJet 1010 series printers)
Control-panel light patterns (HP LJ 1010 series printers)
Fatal errors (HP LJ 1010 series printers)
Control-panel lights (HP LaserJet 1020 printer)
Status-light patterns
Jams
Clearing jams
Print-quality troubleshooting
Print-cartridge problems
Solving print-quality problems
Solving paper-feed problems
Functional checks
Half self-test functional check
Drum-rotation functional check
High-voltage-contacts check
Troubleshooting tools
Repetitive-image-defect ruler
Circuit diagram
Solenoid, sensors, switches, and motor
Parts and diagrams
Ordering parts and supplies
Parts
Parts that wear
Related documentation and software
Accessories and consumables
Accessories
Common hardware
How to use the parts lists and diagrams
Printer exchange/parts
Major components
Alphabetical parts list
Numerical parts list
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