Troubleshooting documents for HP LaserJet 1160 & 1300 series

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HP Color LaserJet 1160 & 1300 series troubleshooting

To better help our customers - this HP Color Laserjet 1160 & 1300 series troubleshooting page is simply a guide / additional information for your convenience, as you search for assistance in repairing your machine.

Although this information is provided for your convenience it is recommended, for the most part, that a technician inspects your office equipment. It is recommended to consult with a professional when ordering your printer part(s).

P/s use our SmartSearch to locate your part number.

Troubleshooting basics, paper handling, and paper path problems.
- Basic troubleshooting
- Paper-handling problems
- Paper jam
- Print is skewed (crooked)
- More than one sheet of media feeds through printer
- Printer does not pull media from the media input tray
- Printer curled the media
- Printed media does not exit to the correct path
- Print job is extremely slow
- Paper-path troubleshooting
- Solving print paper-feed problems
- Printed page is different than what appeared on screen
- Garbled, incorrect, or incomplete text
- Missing graphics or text, or blank pages
- Page format is different than on another printer
- Graphics quality
Status lights, fatal errors, and postscript troubleshooting.
- Status light patterns
- Fatal error secondary messages
- Accessory error secondary messages
- Troubleshooting postscript (PS) errors
Image troubleshooting and clearing jams.
- Image troubleshooting
- Print cartridge problems
- Solving image-quality problems
- Clearing jams
- Print-cartridge area
- Input trays
- Output bin
- Straight-through output path
- Automatic two-sided printing (duplexing) path
Functional checks and tests
- Functional checks
- Engine test
- Printing an engine test
- Half self-test functional check
- To perform a half self-test check
- To perform other checks
- Drum rotation functional check
- Heating element check
- High-voltage contacts check
- To check the print cartridge contacts
- To check the high-voltage connector assembly
- Wired network setup problemsolving
- NVRAM initialization
- Cold reset

Q5933A HP HP LaserJet 1160 Printer Supplies

Part Number	Description	Price
RL1-0540-000CN	Paper pickup roller assembly - Includes the pickup roller spindle with the rubber tire, and the two idler rollers	$15.00
RM1-1281-000CN	Registration roller assembly - Includes the frame, the two roller assemblies, and the upper transfer guide - Mounts in the front middle of the print engine assembly	$35.00
RM1-1281-070CN	Registration roller assembly - Includes the frame, the two roller assemblies, and the upper transfer guide - Mounts in the front middle of the print engine assembly	$35.00
RM1-1289-080CN	Fusing assembly - Bonds toner to paper with heat - For 110V to 127VAC operation	$120.00
RM1-1289-080CN-EXCH	Fusing assembly - Bonds toner to paper with heat - For 110V to 127VAC operation	$120.00
RM1-1298-000CN	Tray 2 sparation pad assembly - Includes the pad on a spring loaded arm in a holder frame - Mounts toward the front of the tray	$24.00
RM1-1322-000CN	250-sheet input paper tray (tray 2) assembly - Includes the tray body and front cover assemblies	$78.00
RM1-1322-080CN	250-sheet input paper tray (tray 2) assembly - Includes the tray body and front cover assemblies	$78.00
RM1-1461-080CN	Fusing assembly - Bonds toner to paper with heat - For 220V to 240VAC operation	$125.40
RM1-1461-080CN-EXCH	Fusing assembly - Bonds toner to paper with heat - For 220V to 240VAC operation	$125.40
RM1-2337-000CN	Fusing assembly - Bonds toner to paper with heat - For 220V to 240VAC operation	$117.80
RM1-2337-000CN-EXCH	Fusing assembly - Bonds toner to paper with heat - For 220V to 240VAC operation	$117.80
J3263A	External JetDirect 300X LAN interface module - Interfaces a parallel printer to an ethernet 10Base-T (RJ-45) or 100Base-TX (RJ-45) LAN	$240.00
Q5949A	49A YIELD BLACK TONER	$78.58
Q5949A-C	49A YEILD BLACK TONER (COMPATIBLE)	$54.03