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HP Color LaserJet 3550 series troubleshooting


To better help our customers - this HP Color Laserjet 3550 series troubleshooting page is simply a guide / additional information for your convenience, as you search for assistance in repairing your machine.

Although this information is provided for your convenience it is recommended, for the most part, that a technician inspects your office equipment. It is recommended to consult with a professional when ordering your printer part(s).

P/s use our SmartSearch to locate your part number.


  • Printer Features and Configuration
    • Printer configurations
    • Printer features
    • Printer assemblies
    • Site requirements
    • Printer specifications
    • Print media specifications
    • Identification
    • Selecting paper
    • Printing on special media
    • Environmental product stewardship program
    • Declaration of Conformities
    • Safety statements
    • Printer description
    • Search approach
    • Parts and supplies

  • Installation and Maintenance
    • Checking the package contents
    • Unpacking the printer
    • Installing the print cartridge
    • Loading paper into Tray 3 (optional)
    • Loading paper into Tray 2
    • Loading paper into Tray 1 (optional procedure)
    • Connecting power
    • Installing a new control panel overlay (optional)
    • Testing the printer operation
    • Using PowerSave Time
    • USB configuration
    • Parallel configuration
    • Network configuration
    • Enhanced I/O (EIO) configuration
    • Printer software
    • Setting security on the printer
    • Printer memory for the HP Color LaserJet 3700 series printer
    • Installing memory and font DIMMs
    • Installing an HP Jetdirect en3700 external print server
    • Cleaning the printer and accessories
    • Managing supplies

  • Removal and replacement procedures
    • Supplies
    • Covers
    • Main Assemblies
    • Main assembly parts
    • Switches
    • Sensors
    • Solenoids and Clutches
    • Motor and fans
    • Circuit Boards
    • Miscellaneous parts
    • Tray 2 (cassette) parts removal
    • 500-Sheet paper feeder (Tray 3) covers
    • 500-Sheet paper feeder internal parts
    • 500-Sheet paper feeder sensor/solenoid/motor/PCB

  • Troubleshooting Process, Error messages, Jam
    • Introduction
    • Troubleshooting process
    • Printer error troubleshooting
    • Replacement parts configuration
    • Paper path troubleshooting
    • Image formation troubleshooting
    • Using Color
    • Managing color
    • Matching colors
    • Image defects
    • Repetitive defects troubleshooting
    • Interface troubleshooting
    • Control panel troubleshooting
    • Tools for troubleshooting
    • Diagnostics
      Diagnostics from the Control Panel
    • Test pages
    • Engine resets
    • Service menu
 

Q5990A HP HP Color LaserJet 3550 Printer Supplies
Part Number Description Price
(Outright Refurb) Fusing assembly kit - Includes the image fusing assembly for 110VAC to 127VAC operation and installation guide (English, French, German, Italian, and Spanish) $78.00
Fusing assembly kit - Includes the image fusing assembly for 220VAC to 240VAC operation and installation guide (English, French, German, Italian, and Spanish) $95.00
Fusing assembly kit - Includes the image fusing assembly for 220VAC to 240VAC operation and installation guide (English, French, German, Italian, and Spanish) $95.00
LEVER I.T.B. COUPLING $10.00
Low Voltage power supply - Located on bottom left side of printer - 110 volt $165.00
Image transfer assembly - Includes the support frame, image transfer belt (ITB), rollers, covers, and drive gears $215.00
Image fusing assembly - Bonds toner to paper with heat - For 110V to 127VAC operation $264.10
Image fusing assembly - Bonds toner to paper with heat - For 110V to 127VAC operation $264.10
Replacement for part RM1-0428-060CN Image fusing assembly - Bonds toner to paper with heat - For 110V to 127VAC operation $305.00
Image fusing assembly - Bonds toner to paper with heat - For 220V to 240VAC operation $210.00
Image fusing assembly - Bonds toner to paper with heat - For 220V to 240VAC operation $210.00
Face-down delivery assembly - Large black plastic assembly on back of printer $95.00
Paper pickup drive assembly - Includes a metal plate with the paper feeder pickup clutch, paper feeder pickup solenoid, feed drive board, pickup roller drive shaft, and drive gears $50.00
Paper pickup assembly - Tray 2 paper pickup/feed assembly $195.00
Paper pickup assembly - Tray 2 paper pickup/feed assembly $195.00
Separation pad assembly - Includes the metal pivoting support frame with the plastic snap-on separation pad assembly - Mounts in the 500-sheet paper cassette tray assembly $22.00
YIELD BLACK TONER $139.84
YEILD BLACK TONER (COMPATIBLE) $96.14
YIELD CYAN TONER $139.08
YEILD CYAN TONER (COMPATIBLE) $95.62
YIELD YELLOW TONER $139.08
YEILD YELLOW TONER (COMPATIBLE) $95.62
YIELD MAGENTA TONER $139.08
YEILD MAGENTA TONER (COMPATIBLE) $95.62
Fusing assembly kit - Includes the image fusing assembly for 110VAC to 127VAC operation and installation guide (English, French, German, Italian, and Spanish) $79.00
Fusing assembly kit - Includes the image fusing assembly for 110VAC to 127VAC operation and installation guide (English, French, German, Italian, and Spanish) $79.00
(Outright Refurb) Fusing assembly kit - Includes the image fusing assembly for 110VAC to 127VAC operation and installation guide (English, French, German, Italian, and Spanish) $75.00

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