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HP Color LaserJet 4600 series troubleshooting


To better help our customers - this HP Color Laserjet 4600 series troubleshooting page is simply a guide / additional information for your convenience, as you search for assistance in repairing your machine.

Although this information is provided for your convenience it is recommended, for the most part, that a technician inspects your office equipment. It is recommended to consult with a professional when ordering your printer part(s).

P/s use our SmartSearch to locate your part number.


  • Configuration and Maintenance
    • Installing the media tray
    • Connecting power
    • Installing the print cartridges
    • Installing a new overlay (HP Color LaserJet 4600 models)
    • Installing a new control-panel label (HP Color LaserJet 4650 models)
    • Testing the printer operation
    • Using PowerSave
    • Connecting to a computer
    • Printer drivers
    • Software for Macintosh computers
    • Installing the printing system software
    • Network configuration
    • Software for networks
    • HP Web Jetadmin
    • UNIX
    • Utilities
    • Embedded Web server (HP Color LaserJet 4600 and 4650 models only)
    • Setting network security on the printer
    • Cleaning the printer and accessories
    • Approximate replacement intervals for supply items.
    • Locating supplies
    • Replacing supply items
    • Printer memory (HP Color LaserJet 4600 models)
    • Printer memory (HP Color LaserJet 4610n and 4650 models)
    • Installing an HP Jetdirect print server card (HP Color LaserJet 4600 and 4650 models only)
    • Installing an HP Jetdirect print server card (HP Color LaserJet 4610n model)

  • Product Information and service approach
    • Model configurations
    • Printer features
      Printer assemblies
    • Identification, site requirements, and specifications
    • Print media
    • Environmental product stewardship program
    • Service approach
    • Parts and supplies
    • HP customer care
    • Ordering related documentation and software

  • Removal and replacement procedures
    • Supplies
    • Covers and external components
    • Internal components
    • Optional 500-sheet paper feeder
    • Optional 2 x 500-sheet paper feeder (tray 3/tray 4)
      (HP Color LaserJet 4650 only)

  • Color 4600 series Operation
    • Basic operation
    • Engine-control system
    • Laser/scanner assembly
    • Image-formation system
    • Pickup/feed system
    • 500-sheet paper feeder
    • 2 x 500-sheet feeder

  • Troubleshooting Process, Error messages, Jams
    • Troubleshooting process
    • Printer-error troubleshooting
    • Replacement-parts configuration (HP Color LaserJet 4610n and 4650 models)
    • Paper-path troubleshooting
    • Media-transport troubleshooting
    • Image-formation troubleshooting
    • Image defects troubleshooting
    • Interface troubleshooting
    • Control-panel troubleshooting
    • Tools for troubleshooting
    • Diagnostics
    • Test pages
    • Engine resets
    • Service menu
    • Diagrams


Q7732A HP HP Color LaserJet 4610n Printer Supplies
Part Number Description Price
YIELD BLACK TONER $150.00
YIELD CYAN TONER $185.00
YIELD YELLOW TONER $185.00
YIELD MAGENTA TONER $185.00
External JetDirect 300X LAN interface module - Interfaces a parallel printer to an ethernet 10Base-T (RJ-45) or 100Base-TX (RJ-45) LAN $240.00
JetDirect connectivity card - Has one USB port, one serial (DB9) port, and one LocalTalk port $245.00
JetDirect connectivity card - Has one USB port, one serial (DB9) port, and one LocalTalk port - Plugs in one of the EIO slots on selected DesignJet and LaserJet printers $245.00
Replacement for part J6054B 10GB minimum, 20GB maximum EIO hard disk - Can be installed in printers with EIO slots $338.80
JetDirect 615N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector. replaced by 620n $190.00
JetDirect 615N internal print server (10Base-T and 100Base-TX) LAN interface board - Plugs into peripheral EIO slot - Has a RJ-45 connector $135.00
JetDirect 680N internal wireless IEEE-802.11b (Wi-Fi) print server - Plugs into peripheral EIO slot $497.00
JetDirect 610N Internal Print Server (10Base-T and 100Base-TX) LAN Interface Board - Has one RJ-45 connector replaced by 620N $195.00
JetDirect 620N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector $260.00
JetDirect 620N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector $260.00
JetDirect 620N internal print server LAN interface board - 10Base-T and 100Base-TX - Plugs into peripheral EIO slot, has RJ-45 connector. $305.00
500-sheet paper feeder assembly - Includes the paper feeder base assembly and 500-sheet paper cassette tray $327.00
HP LaserJet 4650 Image Transfer Belt kit - Includes the electrostatic transfer belt (ETB)assembly, cleaning cloth, and installation instructions (multi-lingual) $220.00
HP LaserJet 4650 fusing assembly kit - Includes the 110VAC fusing assembly and installation instructions (multi-lingual) $280.00
HP LaserJet 4650 fusing assembly kit - Includes the 110VAC fusing assembly and installation instructions (multi-lingual) $280.00
HP LaserJet 4650 fusing assembly kit - Includes the 220VAC fusing assembly and installation instructions (multi-lingual) $260.00
HP LaserJet 4650 fusing assembly kit - Includes the 220VAC fusing assembly and installation instructions (multi-lingual) $260.00
Fuser power supply PC Board - 220/240 volt $130.00
MP/Tray 1 assembly - Front drop-down Multipurpose/Tray 1 assembly $75.00
Electrostatic Transfer Belt sub-assembly $295.00
HP LaserJet 4650 fusing assembly - Bonds toner to paper with heat - For 110VAC operation $440.80
HP LaserJet 4650 fusing assembly - Bonds toner to paper with heat - For 110VAC operation $440.80
HP LaserJet 4650 fusing assembly - Bonds toner to paper with heat - For 220VAC operation $282.15
HP LaserJet 4650 fusing assembly - Bonds toner to paper with heat - For 220VAC operation $282.15
HP LaserJet 4650 Image Transfer Belt - Electrostatic transfer belt assembly with cleaning cloth $290.00
Paper pickup assembly - 2 X 500 sheet feeder lower paper pickup assembly - Paper pickup assembly for lower paper cassette $35.00

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