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Q7824A Color LaserJet 2700 Printer

HP Color LaserJet 2700 (Q7824A)

MFG Part Number: Q7824A 20ppm black, 15ppm color, 600 x 600 DPI

HP Color LaserJet 2700 series service manual

Q7824A Service ManualView Service Manual Buy Q7824A Service ManualBuy Printed Manual

Manual contents and shortcuts

Product information
Printers at a glance
Features at a glance
Walkaround
Understanding control-panel features
Using the control-panel menus
To use the menus
Reports menu
System Setup menu
Network Config. menu (HP Color LaserJet 2700n printer only)
Service menu
Printer software
Additional drivers
Supported operating systems and printer drivers
Opening the printer drivers
Software for Macintosh
Software for Windows
Software for networks
Print-media specifications
Tray 1 and tray 2
Optional tray 3
Selecting print media
Paper that can damage the printer
Paper to avoid
Printing and storage environment
Printing on special media
Colored paper
Envelopes
Glossy paper
Transparencies
Heavy paper
Labels
Preprinted forms and letterhead
HP LaserJet media
Recycled paper
Installation and configuration
What is in the box
Site requirements
Physical specifications
Configuring trays
Configuring size
Configuring trays for custom paper
Configuring type
Printing from tray 1 (100-sheet multipurpose tray)
Printing from tray 2 or optional tray 3
Loading special media
USB configuration
Connecting the USB cable
Network configuration (HP Color LaserJet 2700n only)
Set up the printer and use it on the network
Setting a system password
Using the embedded Web server or the HP ToolboxFX
Using the printer control panel
Supported network protocols
TCP/IP
Printer memory
Installing memory DIMMs
Maintenance
Managing supplies
Approximate print-cartridge replacement intervals
Checking the print-cartridge life
Supplies life
HP print cartridges
Non-HP print cartridges
Print-cartridge authentication
Print-cartridge storage
HP fraud hotline and Web site
Replacing supplies and parts
Changing print cartridges
Supply replacement guidelines
Cleaning the printer
To clean the printer using the HP ToolboxFX
To clean the printer using the printer control panel
Calibrating the printer
Tools for managing the printer
Using printer information pages
Using the embedded Web server
Using the HP ToolboxFX
Using Macintosh Configure Device
Theory of operation
Engine control system
Power-on sequence
Motors, fans, and solenoids
Laser/scanner system
Pickup-and-feed-system
Sensors in the pickup-and-feed system trays (cassettes)
Cassette pickup mechanism
Multipurpose-tray pickup mechanism
Feed-speed control
Sensor jam detection
Image-formation system
Image-formation process
Developing stage
Latent-image formation stage
Transfer stage
Fusing stage
Cleaning stage
Print cartridge
Print-cartridge activation
Removal and replacement
Removal and replacement strategy
Introduction
Required tools
Types of screws
After performing service
Before performing service
Service approach
Print cartridges
External doors, covers, and panels
Front cover
Upper cover (fuser door)
Rear lower cover
Left cover
Right cover
Rear upper cover
Internal assemblies
Formatter cage
Electrostatic transfer belt (ETB)
Fuser
Print-cartridge drive motors
Fuser drive assembly
Developing separation-drive assembly
Pickup-and-feed assembly
Pickup-drive assembly
Laser/scanner assembly
Main fan
Printed circuit assemblies (PCAs)
Low-voltage power-supply PCA
DC controller PCA
High-voltage power supply
Memory-controller PCA
Driver PCA
Control panel
Pickup-and-feed driver (relay) PCA
Sensors
Temperature sensor
Paper and registration sensor covers
Cartridge-sensor PCA
500-sheet feeder
500-sheet feeder right cover
500-sheet feeder left cover
500-sheet feeder rear cover
500-sheet feeder driver PCA
Troubleshooting
Troubleshooting process
Pre-troubleshooting checklist
Troubleshooting flowchart
Power-on checks
Control-panel messages
Event-log messages
Jams
Common causes of jams
Clearing jams
Image defects
Light color
Light image
Dark color
Dark image
All black or solid color
Completely blank image
Dirt on back of paper
Dots in vertical lines
Dirt on front of paper
Vertical lines
White vertical lines
Horizontal line
White horizontal line
Blank spots
Color missing
Poor fusing
Color misregistration
Image distortion
Misplaced image
Reversed color
Smearing
Snail tracks
Repetitive-defects troubleshooting
Interface troubleshooting
Communication checks
EIO troubleshooting
Secondary service menu
Open the secondary service menu
Secondary service menu structure
Test pages
Engine test page
Formatter test
Half-self test
Drum-rotation test
Engine resets
Engine resets
Troubleshooting diagrams
Connector locations
Major assemblies
DC controller connectors
Timing diagram
Circuit diagrams
Parts and diagrams
Ordering parts and supplies
How to use the parts lists and diagrams
Parts
Types of screws
Accessories and supplies
Related documentation and software
External panels and covers
Internal components
Paper-pickup drive assembly
Developing separation-drive assembly
Fuser drive assembly
Cassette (tray 2)
Paper-pickup assembly
Electrostatic transfer belt
Multipurpose tray assembly (tray 1)
Fuser
PCAs
500-sheet feeder cassette (tray 3)
500-sheet feeder paper-pickup assembly
500-sheet feeder PCA
Alphabetical parts list
Numerical parts list
Printer specifications
Physical specifications
Electrical specifications
Acoustic emissions
Operating-environment specifications
Service and support
Hewlett-Packard limited warranty statement
Print cartridge limited warranty statement
HP Customer Care
HP direct ordering for accessories or supplies
HP service agreements
HP service information
Online Services
Software utilities, drivers, and electronic information
Telephone support
HP support and information for Macintosh computers
The HP ToolboxFX
HP maintenance agreements
Extended warranty
On-site service agreements
Repacking the printer
Regulatory information
FCC regulations
Environmental product stewardship program
HP LaserJet printing supplies
HP printing supplies returns and recycling program information
Ozone production
Paper use
Plastics
Power consumption
Protecting the environment
Disposal of waste equipment by users in private households in the European Union
Extended warranty
Material restrictions
Material Safety Data Sheet (MSDS)
Paper
For more information
Declaration of conformity
Safety statements
Canadian DOC regulations
EMI statement (Korea)
Laser safety
Power cord statement (Japan)
VCCI statement (Japan)
Laser statement for Finland
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