Once an order
has been placed, an automated confirmation email that includes
the details of the order will be provided.
The delivery time of an order is determined by our Processing
time (time between ordering the product to the time that the product
leaves our warehouse) and the selected Shipping method (Ground,
or 2nd Day).
Toner and HP printer parts orders my take up to 48 hours to process
from our warehouse. However, printers might take from 7 to 14
days to process. After the order is processed it will be shipped
depending on the method selected by the customer. I.e. Ground,
or second day. Some orders may require a little longer, depending
on availability and location of the warehouse used and on the
verification process of your credit card information. You will
be notified via email in case such problems arise. If your order
is placed via credit card, the credit card will not be charged
until the order has been verified through one of our sales representatives.
Partshere does not process any order(s) on weekends and Holidays.
Orders placed over the weekend and on Holidays will be processed
the following business day. Nevertheless, Partshere is available
24hrs 7days a week for customer on-line ordering.
Items in stock will be shipped to you from the closest of more
than 35 affiliated warehouses across the country.
International
Shipping
Please
note that we are unable to accept International Orders at this
time. This includes PO addresses, Canada and Guam. Unfortunately,
at this time we can only fulfill orders that are shipped within
the Continental United States. We are working on expanding our
shipping options and hope to bring you this service at a later
date. We apologize for the inconvenience.
We ship to P.O. Box, APO, and FPO address's on orders over $200.00 excluding shipping and tax.
Shipping
Carriers
Partshere
reserves the right to ship via alternate carriers:
Federal
Express
UPS
Airborne Express
DHL
How much will my shipping cost?
Partshere
reserves the right to ship via alternate carriers. Shipping rates are within continental USA only!
We display international rates, but they may vary according to
country. Shipping costs are based on the product weight. To find
out how much shipping will cost you, find your item then continue
through the checkout procedure and the weight will be calculated
for you.
_ Shipping costs may vary according to weight of the item. We
do ship via conventional methods for most items. Our oversized
and fragile items are shipped with special handling and therefore
prices are approximate.
What
happens If I Refuse My Order?
If your
order has been shipped and is refused by you at time of delivery,
there will be a non-negotiable 25% restocking fee from invoice
total, or $20.00 (whichever is more).
Back
Orders
Partshere
will accept back orders, however the length of wait or ETA (estimated
time of arrival) will not be guaranteed. If customer fails to
cancel order Partshere will charge credit card once the order
becomes available. Partshere RMA or order cancellation policy
will apply to any cancellation of orders after credit card has
been charged. If the product you ordered is has been unavailable
or discontinued we will inform you via e-mail that we cannot fulfill
your order and we will not charge your credit card, or if availability
ran out while in shipping process we will refund your credit card
and inform you via e-mail.
Warranty
All
new products carry the full manufacturer warranty. Warranties
for used, open box, and refurbished products is no more than 30
days. All items labeled as refurbished from Partshere are and
should be in excellent working condition. If for any given reason
items are defective, Partshere will honor and abide by the terms
of the RMA policy or return merchandise policy stated.
