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HP Color InkJet CP1700 printer series service guide

C8108A Service Guide View Service Guide

Table of Contents



product overview
key selling points
available options
media flexibility
quality
low printing costs
unique product features
localization
foot print
hp color inkjet printer cp1700/ hp color inkjet printer cp1700ps
hp color inkjet printer cp1700d
top of the printer
front of the printer
rear of the printer
controls
auto-duplex unit
product specifications
model numbers
printer description
serial number location
printer features
software compatibility
system requirements
product certifications
warranty
Accessories, User Replaceable Parts, Supplies and Manuals
hardware accessories
supplies and manuals
user replaceable components
Manuals
upgrades
service and support
telephone support
web links
calling from elsewhere in the world
support
customer sends unit directly to HP for Exchange or Repair
customer sends/takes unit to at HP Bench
other support offerings
warranty
duration of warranty period
Extent of limited warranty
repair and warranty information
Limitations of Liability
Limitations of Warranty
Local Law
hardware setup requirements
contents of the box
printer
components on the basis of the types of SKUs
steps to unpack the printer
optional tray 2
Steps to unpack Tray 2
auto-duplex unit
Steps to unpack the auto-duplex unit
overall setup procedure
check the box contents
unpack the printer and install tray 2
install the auto-duplex unit
turn on the printer
install ink cartridges
install printheads
load paper
connect the interface cable
install the printer software
set the LCD language
set the LCD language using the LCD panel
set the LCD language using the Toolbox
install tray 2
Steps to install tray 2
install the auto-duplex unit
Steps to install the auto-duplex unit
hp JetDirect print server
differences between hp JetDirect 200m and hp JetDirect 250m
hp JetDirect print server
install ink cartridges
identifying the part numbers and part names of ink cartridges
installing ink cartridges
guidelines for maintaining ink cartridges
identifying the expiration dates
install printheads
identifying the part numbers and part names of printheads
installing printheads
guidelines for maintaining printheads
identifying the expiration dates
media type matrix
paper capacity and weight matrix
guidelines for loading paper
extend tray 1 or tray 2
Steps to extend tray 1 or tray 2
load the front and rear manual feed
load the front manual feed
load the rear manual feed
scrubber utility
connectivity options
print a demo page
print a demo page
print a double-sided demo page
install the printer software
steps to install the printer software
printer software
contents of the software CD ROM
identifying the contents of the software CD ROM
languages supported by CD 1
languages supported by CD 2 for Windows and Mac drivers
startup page of the CD browser
software installation requirements
software installation requirement in Macintosh
software installation requirement in Windows
install the Macintosh printer software
install the printer software for Mac OS other than Mac OS X
install the printer software for Mac OS X
install the software on DOS
DOS software installation steps
install the printer software using the add printer wizard
install the printer software for local printing using the add printer wizard
browse documentation
register product
customization utility
copy the printer software to a floppy disk or hard drive
copy printer software to a network drive
optional software
quick tour
test the software installation
uninstall printer software
uninstall the printer software using the uninstaller in Windows
uninstall the printer software using the Add printer wizard in Windows
uninstall the printer software in the Mac operating system
install the software on DOS
installing the software on DOS
install the printer software using the add printer wizard
install the printer software for local printing using the add printer wizard
optional software
establish a network connection using the LIO module
install a network printer on a client computer
hp file expansion utility
establish a network connection using the LIO module
setup issues
paper handling
identifying the printer paper paths
loading paper
printing on special media
printer features overview
control panel
infrared lens
paper input and output trays
LCD panel
canceling a print job
canceling a print job by using the LCD panel
canceling a print job by using the printer icon on the desktop
internal diagnostic tests
printing a Diagnostic page
printing a self-test page
displaying printhead health
printing using IR connectivity
media and tray compatibility
identifying the printer paper paths
paper types supported by the printer
printing on special media
printing on thick paper by using the rear manual feed
printing on transparencies
printing on custom-size paper
cleaning the printer
printer cleaning procedure
cleaning the printer
cleaning and maintaining printheads
level-one cleaning
level-two cleaning
level-three cleaning
cleaning printheads by using the Toolbox
aligning printheads by using the Toolbox
replacing printheads
maintaining ink cartridges
printer cartridge maintenance procedure
changing default hardware settings
software features and functions overview
printer driver features
performing duplexing
creating handouts
creating a booklet
tiling pages
creating and using watermark
creating banners
enlarging or reducing documents
advanced features
changing default software settings
changing print settings for the current document
changing the default printer settings
troubleshooting usage issues
power light of the printer blinks amber and green, alternately
printer takes a long time to print
troubleshooting paper jams
clearing paper jam by opening the top cover
clearing paper jam in tray 1
clearing paper jam in rear access panel
clearing paper jam in tray 2
print quality troubleshooting
meaningless characters printed
poor print quality
flashing firmware / upgrades
flashing firmware / upgrades
controls
LCD messages
messages that do not require action
ADI driver
driver/SKU matrix
key driver improvements
windows XP statement
driver features
troubleshooting process
diagnostic tests
Instructions
introduction
Output - LCD Panel
Output - printout
align printheads
double-sided demo page
list of available tests
self diagnostic page
NVRAM contents
paper path calibration data
technical diagnostic page
skew test - econofast mode - A size - tray 1
spot sensor check
EDD diagnostic information
nozzle pattern
skew test - econofast mode - A size - tray 2
skew test - econofast mode - B size - tray 1
skew test - econofast mode - B size - tray 2
skew test - normal mode - A size - tray 1
skew test - normal mode - A size - tray 2
tests with no output
continuous color H pattern
continuous H pattern
disable purge RIDS
pen recovery level 1
pen recovery level 2
pen recovery level 3
purge RIDS tubes
continuous pick: 2nd
continuous pick: 2nd duplex
continuous pick: main
continuous pick: main duplex
product troubleshooting and issue resolution
diagnostic test : output - LCD panel
diagnostic test : output - printout
escalation and support by region
run tests
Diagnostic Test : Output - LCD Panel
exploded view
repair flowchart
high failure rate parts
crew parts
Assy. Cleanout Trough SVC - C8108-67036
Assy. Output tray - C8108-67045
Assy. Tray main - C8108-67044
non V-coded parts
2nd bin SVC - C8108-67052
Assy. Door Main - C8108-67020
Assy. Access Door - C8108-67022
Cover LIO SVC - C8108-67014
Duplexer SVC - C8108-67053
Assy. Pick Roller SVC - C8108-67039
Case Left SVC - C8108-67016
Bezel SVC - C8108-67015
Case Right SVC - C8108-67017
Assy. Lightpipe SVC and PCA Key panel - C8108-67021 & C8108-67007
Cover Key panel - C8108-67018
Assy. Case Main SVC - C8108-67019
PCA Assy. Logic SVC - C8108-67005
PCA Power Supply SVC - C8108-67004
Assy. USB SVC- C8108-67006
Assy. Service Station - C8108-67011
PCA Duplexer Interconnect - C8108-67031
Assy. Ink Supply Station - C8108-67013
Base Absorber/Basin SVC - C8108-67003
Bottom Cover - Main Case SVC - C8108-67023
Holder-raceway/hanger SVC and Assy. Replaceable IDS SVC - C8108-67024 & C8108-67012
Encoder Strip - C8108-67010
troubleshooting power-on problems
troubleshooting printer initialization problems
troubleshooting LCD messages
print media problems
print media
troubleshooting the demo page
troubleshooting the demo page
troubleshooting paper eject problems
troubleshooting paper eject problems
error codes
troubleshooting problems with parts
troubleshooting unusual noises
troubleshooting setup issues
troubleshooting paper jams
print quality troubleshooting
troubleshooting power-on problems
troubleshooting printer initialization problems
troubleshooting print media problems
troubleshooting the demo page
troubleshooting paper eject problems
troubleshooting print quality issues
troubleshooting printer status
troubleshooting unusual noises
troubleshooting connectivity problems
troubleshooting incorrect / incomplete content
nonrecoverable error codes
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