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C6096A DesignJet 5000ps printer

HP DesignJet 5000ps printer (C6096A)

MFG Part Number: C6096A

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HP DesignJet 5000 large format printer service manual

C6096A Service Manual

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Manual contents and shortcuts

Table of Contents

Troubleshooting

Guide to Troubleshooting the Printer

Troubleshooting System Error Codes

Performing a Service Test on a Failed Assembly

Performing the Necessary Service Calibrations

Troubleshooting Calibration Error Codes

Troubleshooting Initialization - Self Diagnostic Errors

Troubleshooting Ink Supplies Error Codes

Solving Image Quality Problems

The Printer does not Power ON

ALL the Front-Panel LEDs are Lit but Nothing Else Happens

Troubleshooting Shutdowns

Vacuum suction much lower at high altitudes

Color differences in different HP DesignJet Printers

Banding due to Ink Cartridge replacement while printing

Magenta Bleeding on HP Photo Imaging Gloss when using the Take Up Reel

Dry Cockle on High Density Prints Using Paper Based Media

Solving Media-Handling Problems

How to Navigate through the Front Panel Menus

Service Configuration Print

System Error Codes

System Error Codes

Continuable and Non-Continuable Error Codes

System Error Codes During Initialization

HP Ink Supplies Troubleshooting

What are HP Ink Supplies?

Printheads and Printhead Cleaners

General Information About HP Ink Supplies

Identifying the Components

Some General Precautions When Handling HP Ink Supplies

Priming the Ink System

When Should You Replace the HP Ink Supplies?

The Front Panel Display

Obtaining Ink Cartridge Information

Obtaining Printhead Information

Status Codes and Messages

Status Messages

Error Status Messages

Printhead Errors (First Digit = 0, 1, 4, 5)

Ink Cartridge Errors (First Digit = 6, 8)

Printhead Cleaner Errors (First Digit = A or *)

Service Tests and Utilities

Diagnostics - Self Test

Service Tests (Diagnostics)

Entering the Service Tests Menu

Media Axis Test

Service Utilities

Entering the Service Utilities Menu

Turn DRIVE ROLLER

Reset Life Counters

Image Quality Warning

Diagnostic Print

Service Calibrations

Service Calibrations

Entering the Service Calibrations Menu

1. Scan-Axis Calibration

2. Service Station Calibration

3. Accuracy Calibration

Carriage Height Calibration

Calibration Error Codes

Print Quality

Print Quality Troubleshooting Checklist

How to Use the Diagnostic Print

Considerations for Printing the Diagnostic Print.

What is the Diagnostic Print?

Printing the Diagnostic Print

Overall Print Quality Test

Color Alignment Print Test

Bidirectional Alignment

Vertical Line Straightness

No Printing Defects Found in the Diagnostic Print

Color Accuracy Configuration

Marks and/or scratches on double-sided media

Parts and Diagrams

Printer Support

Bin and Take-Up Reel

Right Hand Cover

Left Hand Cover and Rear Door

Top and Back Covers

Service Station

Booster Fan and Media Sensor

Paper-Axis Motor

Scan-Axis Motor

ISS and APS Assembly

Ink Tubes System

Boot ROM DIMM, DRAM Memory and Covers

Rear Electronics Access Covers

Hard Disk Drive and Cover

ISS PCA and Main PCA

Power Supply Unit

Carriage Assembly

Tensioner Assembly and Encoder Strip

Platen Assemblies

Pinch-Wheels Assembly and Lever

Center Guide, Deflector and Entry Roller

Tubes Guide Assemblies

Spindle and Hub

Removal and Installation

Safety Precautions

Electrostatic Discharge (ESD) Precautions

Top Cover Assembly

Left Hand Cover

Installation of Left Hand Cover

Right Hand Cover

Installation of Right Hand Cover

Front Panel Assembly

Left Rear Cover

Right Rear Cover

Extension Cover (60" Model only)

Media Lever Assembly

Installation of the Media Lever Assembly

Right Hand Trim

Installation of Right Hand Trim

Installation of the Back Cover

Ink Tubes System

Installation of Ink Tubes System

Installation of Encoder Strip

Installation of Trailing Cable

Tensioner Assembly

Installation of Tensioner Assembly

Carriage Assembly and Belt

Installation of Carriage and Belt

Scan-Axis Motor

Installation of the Scan-Axis Motor

Cutter Assembly

Ink Supply Station (ISS)

Installation of ISS

Air Pressurization System (APS)

Installation of APS

Service Station Assembly

Drop Detector Assembly

Hard Disk Drive (HDD)

Installation of Hard Disk Drive

Memory and BootROM DIMM’s

Installation of DIMM’s

Electronics Module Cover

Installation of the Electronics Module Cover

Installation of Main PCA

Power Supply Unit (PSU)

Installation of the Power Supply Unit (PSU)

Ink Supply Station (ISS) PCA

Installation of the ISS PCA

Ink Leak Detector

Electronics Module (as one complete Assembly)

Installation of Pinch-Wheels

Pinch-Wheel Cam

Installation of Cam

Installation of Vacuum Fan

Paper-Axis Motor Assembly

Installation of Paper-Axis Motor Assembly

Installation of Media Sensor

Center Guide Assembly

Drive Roller Gear

Installation of Gear

Front Platen Assembly

Center Platen Assembly

Installation of the Center Platen Assembly

Preventive Maintenance

Service Preventive Maintenance

Warning/Stop Triggers

Lens Maintenance

Routine Maintenance

Carriage Interconnect Wiper

Slider Rods Lubrification Kit

Cleaning the Platen

Moisture on the Printer

System Maintenance

Service Upgrade

Functional Overview

Electrical System

Ink Delivery System (IDS)

Ink Supply Station (ISS)

Air Pressurization System (APS)

Leak Detect System (LDS)

Print Head Cleaner (PHC)

Service Station

Printer Specifications

Interface Specifications

Glossary

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