HOME
ABOUT US
CONTACTS
SUPPORT
ORDER STATUS
MY ACCOUNT
www.partshere.com
HP DesignJet Printers
HP DesignJet z6200 42-in photo production Parts
HP DesignJet z6200 42-in photo production printer (CQ109A)
MFG Part Number:
CQ109A
Printer Support Links
show
Repair It
Exchange It
View Supplies
Service Diagrams
View Parts List
Partsurfer Tool
HP DesignJet Z6200 photo printer series service manual
View Service Manual
Buy Printed Manual
Manual contents and shortcuts
Troubleshooting
Firmware update
Printer education and training
Forced firmware update
USB firmware update
Performing a service test on a failed assembly
Performing the necessary service calibrations
Print-quality troubleshooting
Troubleshooting system error codes
A new maintenance cartridge is incorrectly detected as ?used?
Cover sensors are not working
The Line Sensor has problems detecting paper
The printer continuously rejects printheads
The printer does not power on
Troubleshooting paper jams and printhead crashes
Troubleshooting paper, scan axis and Rewinder Motor shutdown
Maintenance cartridge path
Paper path
Printhead path
PWM shutdown
Velocity shutdown
Banding at variable extreme environmental conditions
Printhead crashes/smears on high-density prints using coated paper
Vacuum suction much lower at high altitudes
Energy shutdown
34-inch Rice Paper not supported
Banding due to ink cartridge replacement while printing
Solving paper-handling problems
Worm marks on HP Coated Paper with light area fills
Difficult to load paper: ?Too much skew?
Troubleshooting a failure with the Take-Up Reel (TUR)
How the Take-Up Reel works
How to read the power switch LEDs
How to read the Formatter LEDs
How to interpret the Service Information Pages
If the front panel turns on and then stops
Current configuration
Main characteristics
Current information
Printer usage information
Media used sections
Event logs
Calibration status
Connectivity configuration
When the main window is open and the printer is printing (safety compliance)
How to troubleshoot the 79:04 system error
Introduction
Possible causes
Troubleshooting based on symptoms
System error codes
Explanation of system error codes and warnings
System error codes
What to do if the front panel is blank
Continuable and non-continuable error codes
SE 01.0:10
SE 01.1:10
SE 01.2:10
SE 01.3:10
SE 02.1:10
SE 03:10
SE 05.1:10
SE 05:10
SE 06:03
SE 06:10
SE 08:11
SE 11:10
SE 17.0:11
SE 17.1:11
SE 17.2:11
SE 17.3:11
SE 17.4:11
SE 21:03
SE 21:13
SE 23:10
SE 24:03
SE 24.1:11
SE 24:10
SE 24:11
SE 26.0:01
SE 26.1:01
SE 26.2:01
SE 26.3:01
SE 26.4:01
SE 26.5:01
SE 26.6:01
SE 26.7:01
SE 27.1:01
SE 27.2:01
SE 27.3:01
SE 27.4:01
SE 27.5:01
SE 27.6:01
SE 27.7:01
SE 27.8:01
SE 28.1:01
SE 28.2:01
SE 28.3:01
SE 28.4:01
SE 28.5:01
SE 28.6:01
SE 28.1:02
SE 28.2:02
SE 28.3:02
SE 28.7:01
SE 28.8:01
SE 28.4:02
SE 28.5:02
SE 28.6:02
SE 28.7:02
SE 28.8:02
SE 29:00
SE 29:01
SE 29:02
SE 32:01
SE 32:01.1
SE 32:01.2
SE 32:01.9
SE 32:02
SE 36.0:01
SE 36.01:01
SE 36.02:01
SE 36.03:01
SE 36.1:01
SE 36.2:01
SE 41:03
SE 42:03
SE 43.1:10
SE 43:01
SE 43:10
SE 43:11
SE 44.1:10
SE 44.2:10
SE 44.4:10
SE 45:03
SE 46:03
SE 46:13
SE 50.1:10
SE 50:03
SE 50.2:10
SE 50.3:11
SE 50:14
SE 51.1:10
SE 51:10
SE 52:10
SE 53.1:11
SE 53:10
SE 54:10
SE 55:10
SE 56:01
SE 56:10
SE 58:01
SE 58:10
SE 58.1:10
SE 58.2:10
SE 59.1:09
SE 59.2:00
SE 60.1:11
SE 60.2:17
SE 61:01
SE 61:04.1
SE 61:04.2
SE 61:08
SE 61:08.1
SE 61:08.2
SE 61:10
SE 64.1:01
SE 71:03
SE 71:08
SE 74:01
SE 75.21:10
SE 76:03
SE 77:04
SE 78.1:04
SE 79.2:04
SE 79:03
SE 79:04
SE 81:01
SE 85:03
SE 86:01
SE 86:11
SE 87:01
SE 87:10
SE 94:01
SE 94:02
SE 94:10
Ink supplies
What are ink supplies?
Ink Cartridges
Maintenance Cartridge
Printheads
General information about the ink supplies
General precautions when handling ink supplies
Obtaining Ink Cartridge information
Priming the ink system
When should you replace the ink supplies?
Obtaining Printhead information
Ink Cartridge status messages
Ink Cartridge status while printing
Ink Cartridge status while replacing
Printhead status messages while printing
Printhead status messages while replacing
Summary of solving ink supplies problems
Maintenance Cartridge status messages while printing
Maintenance Cartridge status messages while replacing
Problems reseating the printhead
Troubleshooting Printhead error codes
You cannot insert the Ink Cartridge into the printer
You cannot insert the Maintenance Cartridge into the printer
You cannot insert the Printhead into the printer
Carriage Interconnect Wiper
Warranty information for ink supplies
Ink Cartridge
Printheads
Service tests and utilities
Diagnostics?self test
Introduction
Phone support
Service tests (diagnostics)
Entering the Service Tests menu
Paper Drive test
Scan Axis test
Electronics Module test
Carriage Assembly test
Ink Delivery System test
Service Station test
Primer Motor test
Aerosol Fan test
Enable I/O Interfaces test
I/O Information test
Unit information
EEROM Reset
File system check
Front Panel Lock Reset test
Hard Disk recovery
Service utilities
Entering the Service Utilities menu
Turn Drive Roller
Prime Tubes
Reset Life Counters
Diagnostic Print
Replace Cutter
Disk Wipe DoD 5220.22?M
Enable/Disable Firewall
ESP Shutter diagnostic
Show/Hide Front Panel info
ESP Measurement test
I/O tests
Soft Printhead servicing
Hard Disk recovery
Test Cutter
File system check
Service calibrations
Service calibrations
Entering the Service Calibrations menu
ESP Shutter calibration
ESP Sensor calibration
Paper-advance calibration
Drop Detector calibration
Line Sensor calibration
Calibrate Rewinder
Primer calibration
Reset vacuum calibration
Platen blue line calibration
OMAS Calibration
Print quality
Initial print-quality troubleshooting actions
Troubleshooting tools
Most-common issues resolution
Optimization suggested actions
Optimize print quality
Status codes
How to use the Image Quality Service Diagnostic Print
Considerations for printing the Diagnostic Print
What is the Image Quality Service Diagnostic Print?
Diagnostic Part 1: Printhead Problems
Printing the Image Quality Service Print
Diagnostic Part 2: Alignment test
Diagnostic Part 3: Printheads and paper advance test
No printing defects found in the diagnostic print
Force drop detection
Disable Paper Advance Sensor
Fix paper advance issues
Clean the paper advance sensor window
The user advance calibration
Visual paper advance plot
Interpreting plot results
Print-quality issues by symptom
There is banding in the image
Lines appear stepped or jagged
Lines are too thick, too thin, or missing
Parts of lines or text are missing
Lines are blurred (ink bleeds from lines)
Dark or light horizontal lines across the image (banding)
Lines are slightly warped
The image has a metallic hue (bronzing)
The image is grainy
The printed output is not flat
Defects near the top of a print
The print smudges when touched
There are ink marks on the paper
Colors are inaccurate
Colors between different HP Designjets do not match
The output is completely blank
The image is clipped
The output contains only a partial print
One image overlays another on the same print
The image is in one portion of the printing area
The image is unexpectedly rotated
The print is a mirror image of the original
The print is distorted or unintelligible
CAD Lines look misaligned, images are blurred
Pen settings seem to have no effect
Some paper types may deform when printing high area fill
The image has a wood-grain appearance (aeroworms)
Printheads fail repeatedly
Working with other commercially available papers
Parts & Diagrams
Printer support
Center Covers
Electronics Module
Right Cover
Left Cover
Right-Hand Assemblies
Left-Hand Assemblies
Carriage
Scan-Axis Assemblies
Drive Roller and Media-Axis Motor
Paper Path Assemblies
Center Guide and Pinchwheel Assembly
Media Entry Assemblies
Take-Up Reel assembly
Miscellaneous parts
Removal and installation
Service part order
Disassembly order
Introduction
Screw types
Window (42-inch)
Window (60-inch)
Right Cover
Right Trim
Left Cover
Left Trim
Top Cover (42-inch)
Top Cover (60-inch)
Rear Door (42-inch)
Rear Door (60-inch)
Right Connector Cover
Left Connector Cover (42-inch)
Electronics Module Extension (60-inch only)
Window Position Sensor
Front Panel
Primer Assembly
Primer Valves
Primer Valve Cables
Service Station
Vacuum Fan
Vacuum Fan Cable
Aerosol Fan and Filter
Drop Detector
Ink Supply Tubes and Trailing Cable
ISS to Cartridge Cables
Cutter Assembly
Ink Supply Station (ISS)
Rewinder Motor
APS Assembly
Left Spittoon
Encoder Strip and Encoder Sensor
Carriage PCA
Carriage Flex Cables
Carriage Assembly
Belt Assembly
Scan-Axis Motor
Media-Axis Motor
Optical Media Advance Sensor (OMAS)
Interconnect PCA
EIO to PCA Interface Card
OMAS Controller Card
OMAS Cable
Main PCA
Formatter
Hard Disk Drive (HDD)
Power Supply Unit (PSU)
PrintMech PCA
Formatter Battery
Electronics Module
Line Sensor Assembly
Embedded SpectroPhotometer (ESP)
Embedded SpectroPhotometer (ESP) Actuator
Media Deflector
Output Platen
Print Platen
Cartridge Tray
Input Roller
Maintenance Cartridge Door
Maintenance Cartridge Door Sensor
Media Sensor
Encoder Disc and Sensor
Media Lever
Media Lever Sensor
Rear Ebox Cover
Interconnect Cables
Pinchwheel Assembly
Center Guide
Drive Roller
Right Roll-feed Module
Left Roll-feed Module
Take-Up Reel Motor
Take-Up Reel Left-Hand Module
Take-Up Reel Deflector Supports
Take-Up Reel Sensors
Preventive maintenance
Preventive maintenance
Belt Swelling
Cleaning the printer
General cleaning
Moisture on the printer
Noisy Carriage Bushing
Cleaning the Drive Roller and Overdrive
Cleaning the Platen
Clean the Encoder Strip
Clean the paper-advance sensor window
Applying oil to the Overdrive
Lubricating the Carriage Assembly
Change the maintenance absorber
Level of printer usage
Scheduled maintenance
View Service Manual
Buy Printed Manual
Repair It
Exchange It
View Supplies