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C9657A Color LaserJet 5500dn Printer

HP Color LaserJet 5500dn (C9657A)

MFG Part Number: C9657A

HP Color LaserJet 5500 series service manual

C9657A Service ManualView Service Manual Buy C9657A Service ManualBuy Printed Manual

Manual contents and shortcuts

Printer description
Printer features
Identification
Model and serial numbers
Power and regulatory information
Site requirements
Space requirements
Electrical specifications
Environmental specifications
Supply storage requirements
Media requirements
Media specifications
Paper orientation
Selecting print media
Supported media weights and sizes
Media specifications for 2-sided (duplex) printing
Media that may cause damage to the printer
Media to avoid
Printing on special media
Weight equivalence table
Environmental product stewardship program
Protecting the environment
Regulatory statements
FCC Regulations
Safety information
Canadian DOC regulations
EMI statement (Korea)
Laser safety statement
Material Safety Data Sheet
Toner safety
VCCI statement (Japan)
Laser statement for Finland
Declaration of Conformity
Service approach
Service approach
Parts and supplies
Ordering parts
Ordering supplies
Customer care reseller sales and service support center
Exchange program
HP service parts information compact disc
HP support assistant compact disc
Supplies
World Wide Web
Ordering related documentation and software
Warranty statement
Hewlett-Packard warranty statement
Limited warranty for print cartridge life
HP maintenance agreements
On-site service agreements
Installation and configuration
Unpack the printer
Unpacking the printer
Installation
Installing the paper trays
Connecting power
Installing the print cartridges
Installing a new overlay (optional)
Testing the printer operation
Using PowerSave
Connecting to a computer
Parallel connections
Network connections
Enhanced I/O (EIO) configuration
Available enhanced I/O interfaces
HP Jetdirect print servers
NetWare networks
AppleTalk networks
UNIX/Linux networks
Windows and Windows NT networks
Printer drivers
Available drivers
Additional drivers
Network configuration
Configuring Novell NetWare frame type parameters
Configuring the printer for the network
Setting network security on the printer
Locking the control panel
Using an ASCII PJL escape sequence to set network security
Printer maintenance
Cleaning the printer and accessories
Cleaning spilled toner
Periodic cleaning
Cleaning the static discharge comb
Cleaning the OHT sensor
Approximate replacement intervals for supply items
ETB life under different circumstances
Locating supplies
Replacing supply items
Changing print cartridges
Replacing the transfer unit (ETB)
Replacing the fuser
Printer memory
Installing memory and font DIMMs
Installing an HP Jetdirect print server card
Theory of operation
Basic operation
Operation sequence
Engine control system
DC controller circuit
Motors and fans
Fuser power supply circuit
Heater temperature control
High-voltage power supply
Low-voltage power supply
Formatter system
Input/Output
PowerSave
DIMM slots
PJL overview
Printer memory
Control panel
PML
Laser/scanner system
Scanner motor control
Image formation system
Image formation process
Print cartridges
Toner level detection
Electrostatic transfer/transport belt (ETB) unit
Electrostatic latent image formation block
Development block
Transfer block
Cleaning block
Fusing block
Calibration and cleaning
Color plane registration calibration
Drum phase calibration
Image stabilization control
Pickup/feed system
Pickup/feed unit
Fuser/delivery unit
Duplex feed unit
500-sheet paper feeder
Pickup and feed operations
Removal and replacement
Introduction
Caution regarding electrostatic discharge (ESD)
Removal and replacement strategy
Repair notices
Required tools
Types of screws
Supplies
Print cartridges and ETB
Covers and external components
Rear cover
Top cover
Rear top cover
Left cover
Right cover
Multi-purpose tray (Tray 1)
Front cover
Control panel
Cassette cover
Internal components (front)
Paper pickup unit
Cassette sensor PCB
Multi-purpose tray sensor PCB
Paper pickup drive unit
Lifter drive unit
Cassette (Tray 2) paper pickup and feed rollers
Solenoid and clutch
Cassette separation roller
Multi-purpose tray pickup roller
Multi-purpose tray separation pad
Color registration detection unit
Internal components (left side)
DC controller shield
Memory tag antenna PCBs
Developing disengaging drive unit
Drum drive units
E-label memory controller PCB
DC controller PCB
Cassette paper size detection switches
Power supply fan
Internal components (rear)
Formatter
Low-voltage power supply
Formatter case
Laser/scanner units
Internal components (right side)
High-voltage power supply PCB
Toner level detection PCB
High-voltage contact blocks
Door switch
Internal components (top)
Discharging PCB
Fuser power supply PCB
Fuser drive unit
Fuser inlet paper sensor
Fuser delivery sensor and output bin full sensor
Static discharge comb
Formatter fan
Cartridge fan
Optional 500-sheet paper feeder
Paper feeder left cover
Paper feeder right cover
Paper feeder pickup and feed rollers
Paper feeder separation roller
Paper feeder pickup unit
Paper feeder lifter drive unit
Paper feeder length and width detection switches
Paper feeder pickup clutch
Paper feeder PCB
Troubleshooting
Introduction
Troubleshooting process
Pre-troubleshooting checklist
Troubleshooting flowchart
Troubleshooting power-on
Printer error troubleshooting
Critical error messages
Error messages
Status messages
Warning messages
Alphabetical printer messages
Numerical printer messages
Paper path troubleshooting
Jam locations
Jams
Jam locations by error message
Paper jam recovery
Avoiding paper jams
Persistent jams
Paper transport troubleshooting
Multiple pages are fed
Paper is wrinkled or folded
Paper is skewed
Image formation troubleshooting
Print quality problems associated with media
Overhead transparency defects
Print quality problems associated with jams
Print quality problems associated with the environment
Print quality troubleshooting pages
Color selection process
Understanding color variations
Matching colors
Using color
Color options
Adjusting color balance
Image defects
Repetitive defects troubleshooting
Interface troubleshooting
Communications checks
EIO troubleshooting
AUTOEXEC.BAT standard configurations
Printer Job Language (PJL) commands
Control panel troubleshooting
Printing a menu map
Information menu
Paper handling menu
Configure device menu
Diagnostics menu
Service menu
Tools for troubleshooting
Embedded Web server
To access the embedded Web server
Printer Status and Alerts software
Printer configuration page
Supplies status page
Usage page
Event log
Diagnostics
Diagnostics flowchart
Engine diagnostics
Individual diagnostic tests
Test pages
Engine test page
Formatter test page
Engine resets
Cold reset
NVRAM initialization
Calibrate Now
Calibration bypass
Hard disk initialization
Service menu
Accessing the Service menu
Diagrams
Main parts
Switches
Sensors
Solenoid and clutch
Motors and fans
PCBs
DC controller PCB
Connectors
500-sheet paper feeder connectors
General circuit diagram
500-sheet paper feeder circuit diagram
Parts and diagrams
Introduction
Supplies and accessories
Common fasteners
Illustrations and parts lists (printer)
Illustrations and parts lists (500-sheet paper feeder)
Alphabetical parts list
Numerical parts list
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