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HP Color LaserJet CP3525 printer series service manual

CC469A Service Manual View Service Manual

Table of Contents

Product basics
Product comparison
Product features
Product view
Front view
Back view
Interface ports
Serial number and model number location
Control panel
Use the control panel
Control-panel layout
Interpreting control panel indicator lights
Control panel menus
Use the menus
Menu hierarchy
Show Me How menu
Retrieve job menu
Information menu
Paper handling menu
Configure device menu
Printing menu
Print Quality menu
System setup menu
I/O menu
Resets menu
Diagnostics menu
Service menu
Paper and print media
Supported paper and print media sizes
Custom paper sizes
Supported paper and print media types
Tray and bin capacity
Special paper or print media guidelines
Load trays
Paper orientation for loading trays
Load Tray 1
Load Tray 2
Load the optional 500-sheet paper and heavy media tray (Tray 3)
Configure trays
Configure a tray to match print job settings
Configure a tray when loading paper
Automatic overhead transparency sensing (auto sense mode)
Configure a tray by using the Paper Handling menu
Select the media by source, type, or size
Manage and maintain the product
Information pages
HP Easy Printer Care
HP Easy Printer Care software sections
Open the HP Easy Printer Care software
Embedded Web server
Open the embedded Web server by using a network connection
Embedded Web server sections
Use HP Web Jetadmin software
Security features
Secure Disk Erase (optional EIO hard drive)
Secure the embedded Web server
HP Encrypted High Performance Hard Disks
Lock the control-panel menus
Lock the formatter cage
Manage supplies
HP fraud hotline and Web site
HP policy on non-HP print cartridges
Print-cartridge storage
Replace supplies
Clean the product
Clean spilled toner
Clean the exterior
Clean the fuser
Product updates
Determine the current firmware version
Download new firmware from the HP Web site
Transfer the new firmware to the product
Upgrade the HP Jetdirect firmware
Theory of operation
Basic operation
Sequence of operation
Engine-control system
DC controller
High-voltage power supply
Low-voltage power supply
Fuser (fixing) control
Laser/scanner system
Image-formation system
Image-formation process
Print cartridge
Developing-roller engagement and disengagement
Intermediate transfer belt (ITB) unit
Calibration
Pickup, feed, and delivery system
Pickup-and-feed unit
Fusing and delivery unit
Duplexing unit (HP Color LaserJet CP3525dn and HP Color LaserJet CP3525x only)
Jam detection
Optional paper feeder
Paper-feeder pickup and feed operation
Paper-size detection and cassette-presence detection
Paper-feeder cassette lift operation
Paper-feeder presence detection
Paper-feeder multiple feed prevention
Paper feeder jam detection
Removal and replacement
Electrostatic discharge
Introduction
Removal and replacement strategy
Before performing service
Required tools
After performing service
Post-service test
Print-quality test
DC controller connector locations
Parts removal order
Customer self repair (CSR) components
Print cartridges
Duplex-reverse guide
Toner-collection unit
Formatter PCA
Memory DIMM
Tray cassette
Fuser
Pickup roller (Tray 2)
Pickup and feed rollers (Tray 3)
Separation roller (Tray 2)
Secondary transfer roller
Secondary transfer assembly
Intermediate transfer belt (ITB)
Right door (optional paper feeder)
External panels, covers, and doors
Identification and location
Front-door assembly
Right-door assembly
Right-rear cover
Left cover
Control-panel assembly
Right-front cover
Front-top cover
Rear cover and upper-rear cover
Rear-top cover
Internal assemblies
Pickup roller (Tray 1)
Delivery fan, cartridge fan, and environmental sensor
Toner-collection sensor
Residual-toner-feed motor
Registration density (RD) sensor assembly
Power-supply fan and fan duct
Registration assembly
Interconnect board (ICB)
DC controller PCA and tray
Low-voltage power supply
High-voltage power supply lower (HVPS-D)
Developing-disengagement motor
Pickup motor
Lifter-drive assembly
Cassette-pickup drive assembly
Cassette-pickup assembly
Laser/scanner assembly (Y/M)
Laser/scanner assembly (C/Bk)
High-voltage power supply upper (HVPS-T)
Drum motor 1
Drum motor 2 or drum motor 3
Fuser motor
Main-drive assembly
Fuser-drive assembly
Delivery assembly
Duplex-drive assembly
Optional paper feeder assembly (Tray 3)
Drawer connector
Solve problems
Solve problems checklist
Menu map
Troubleshooting process
Determine the problem source
Power subsystem
Tools for troubleshooting
Individual component diagnostics
Diagrams
Print-quality troubleshooting tools
Internal print-quality test pages
Control-panel messages table
Event log messages
Print an event log
Show an event log
Clear the event log
Sample event log
Event log message table
Clear paper jams
Common causes of jams
Clear jams
Jam locations
Change jam recovery
Solve paper-handling problems
Product feeds incorrect page size
Product feeds multiple sheets
Product pulls from incorrect tray
Paper does not feed automatically
Paper does not feed from Tray 2 or 3
Envelopes jam or will not feed in the product
Transparencies or glossy paper will not feed
Output is curled or wrinkled
Product will not duplex or duplexes incorrectly
Use manual print modes
Solve image-quality problems
Image defects table
Solve performance problems
Solve connectivity problems
Solve direct-connect problems
Solve network problems
Service mode functions
Service menu
Product resets
Parts and diagrams
Order parts, accessories, and supplies
Part numbers
Accessories
Memory
Print cartridges and toner collection unit
Cables and interfaces
Customer self repair (CSR) parts
Maintenance kits
Screws
How to use the parts lists and diagrams
External covers, panels, and doors
Right door assembly
Internal components
Internal components (1 of 5)
Internal components (2 of 5)
Internal components (3 of 5)
Internal components (4 of 5)
Internal components (5 of 5)
Cassette
Cassette paper pickup assembly
MP paper pickup assembly
Registration assembly
Secondary transfer assembly
Delivery assembly
Fusing (fixing) assembly
PCAs
Assessories
1 x 500 paper feeder
1 x 500 paper feeder
Paper feeder main body
Cassette
Alphabetical parts list
Numerical parts list
Service and support
Hewlett-Packard limited warranty statement
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement
HP Color LaserJet Fuser Kit Limited Warranty Statement
End User License Agreement
Customer self-repair warranty service
Customer support
Product specifications
Electrical specifications
Performance specifications
Physical specifications
Acoustic specifications
Environmental specifications
Paper and print media specifications
Skew specifications
Regulatory information
FCC regulations
Declaration of Conformity
Certificate of volatility
Safety statements
Canadian DOC regulations
EMC statement (Korea)
Laser safety
Laser statement for Finland
Power cord statement (Japan)
VCCI statement (Japan)
Substances Table (China)
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