Partshere Shopping Cart Lexmark and HP New Oem and refurb parts
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Terms and Conditions

Terms and Conditions

Partshere

Welcome to Partshere. By placing an order with us, you agree to the following Terms and Conditions.

Warranty

Partshere provides the following seller warranties on all products:

  • Genuine OEM (New, Factory Sealed): 60 Days Seller Warranty
  • Compatible (New): 60 Days Seller Warranty
  • Used like-new: 30 Days Seller Warranty

Manufacturer warranties may also apply where available. All warranties begin from the date of purchase.

Please note:  Warranties cover defects in materials and workmanship only. Physical damage, improper installation, or misuse voids the warranty. You may contact us for technical support if required.

Return Policy

All returns require a Return Merchandise Authorization (RMA#). Returns without an RMA will not be accepted.

  • Non-defective returns must be requested within 30 days of purchase and are subject to a 25% restocking fee (minimum $20).
  • Defective items may be returned for replacement within 60 days of purchase.
  • All returned items must be in original packaging, unused, and include all accessories and manuals.
  • Customer is responsible for return shipping costs.

Core Return Agreement

Core/exchange items must be returned within 20 days in “as-is” condition. Cores that are damaged, incomplete, or tampered with will not be accepted.

Refused Orders

If you refuse a shipment after it has been sent, you will be charged a 25% restocking fee or $20, whichever is greater.

Electronic Waste Recycling Act

We collect the required e-waste fee on applicable products shipped within California. You may return used covered electronics to us for proper recycling.

Chargeback Policy

Filing a chargeback in place of following our return procedure is strictly prohibited. A chargeback will result in your account being immediately blocked. Partshere, Inc. considers unauthorized chargebacks to be fraudulent activity. We reserve the right to pursue all available legal remedies, including but not limited to collection actions.

Dispute

When a disputed Chargeback transaction is filed, such dispute is to be held within the terms and conditions of this contractual agreement. Whenever a chargeback from a credit card bank clears or money is returned to you (the customer), terms and conditions of this contract have to be met in order to relieve you from legal responsibilities. For example, if a chargeback is filed and you are in possession of the item shipped to you or per your request, to your customer; you are responsible for the payment or return (at your expense) of that item. It is illegal and can be considered “theft” if you order a part from us, file a chargeback, and keep the part (goods purchased). Your account will accrue payment late fees at a rate of 20% monthly, from invoice total if part(s) are not returned.

Petty Theft (Penal Code 484) and Grand Theft (Penal Code 487) are the two most commonly charged theft offenses. The only difference between petty theft and grand theft is the value of the allegedly stolen property – if the allegedly stolen property has a value of $400 or more grand theft may be charged.

If a disputed transaction is filed and you get a chargeback reversal, you agree to return the items purchased back to our RMA department (listed on Returns section) at your own expense to avoid legal recourse.

Payment Methods

Visa, MasterCard, Discover, American Express, PayPal, E-checks, Net Terms, Cashier’s Checks, and Money Orders.

Shipping

Orders are typically processed within 1–2 business days. Shipping times are estimates only. We reserve the right to use alternate carriers.

Real-time shipping rates are supplied directly by our carriers. These charges are determined automatically based on your destination country, zip/postal code, and the total weight of the items in your cart.

Please note: Any shipping rates displayed prior to checkout are estimates only. The final, exact shipping cost will be calculated during the checkout process once your full address is known to the carrier before you submit your payment.

Sales Tax

California residents are subject to sales tax unless a valid resale certificate is on file.

Title and Risk of Loss

Title and risk of loss pass to the buyer upon delivery of the goods to the carrier.

Limitation of Liability

In all circumstances, our maximum liability is limited to the purchase price of the products sold. We are not liable for indirect, incidental, consequential, or punitive damages.

Governing Law

These terms shall be governed by the laws of the State of California. Any disputes shall be resolved exclusively in the state courts located in Los Angeles County, California.

Entire Agreement

These terms and conditions, together with the Partshere’s invoice respecting the products ordered by Customer, are the complete and exclusive agreement between Partshere and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Partshere and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

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