Once an order has been placed, an automated confirmation email that includes the details of the order will be provided.
The delivery time of an order is determined by our Processing time (time between ordering the product to the time that the product leaves our warehouse) and the selected Shipping method (Ground, or 2nd Day).
Toner and HP printer parts orders my take up to 48 hours to process from our warehouse. However, printers might take from 7 to 14 days to process. After the order is processed it will be shipped depending on the method selected by the customer. I.e. Ground, or second day. Some orders may require a little longer, depending on availability and location of the warehouse used and on the verification process of your credit card information. You will be notified via email in case such problems arise. If your order is placed via credit card, the credit card will not be charged until the order has been verified through one of our sales representatives. Partshere does not process any order(s) on weekends and Holidays. Orders placed over the weekend and on Holidays will be processed the following business day. Nevertheless, Partshere is available 24hrs 7days a week for customer on-line ordering.
Items in stock will be shipped to you from the closest of more than 35 affiliated warehouses across the country.
We ship internationally. Shipping rates will be calculated base on country and postal code during the checkout process.We ship to P.O. Box, APO, and FPO address's on orders over $200.00 excluding shipping and tax.
Partshere reserves the right to ship via alternate carriers:
Partshere reserves the right to ship via alternate carriers. Shipping rates are within continental USA only! We display international rates, but they may vary according to country. Shipping costs are based on the product weight. To find out how much shipping will cost you, find your item then continue through the checkout procedure and the weight will be calculated for you.
Shipping costs may vary according to weight of the item. We do ship via conventional methods for most items. Our oversized and fragile items are shipped with special handling and therefore prices are approximate.
If your order has been shipped and is refused by you at time of delivery, there will be a non-negotiable 25% restocking fee from invoice total, or $20.00 (whichever is more).
Partshere will accept back orders, however the length of wait or ETA (estimated time of arrival) will not be guaranteed. If customer fails to cancel order Partshere will charge credit card once the order becomes available. Partshere RMA or order cancellation policy will apply to any cancellation of orders after credit card has been charged. If the product you ordered is has been unavailable or discontinued we will inform you via e-mail that we cannot fulfill your order and we will not charge your credit card, or if availability ran out while in shipping process we will refund your credit card and inform you via e-mail.
All new products carry the full manufacturer warranty. Warranties for used, open box, and refurbished products is no more than 30 days. All items labeled as refurbished from Partshere are and should be in excellent working condition. If for any given reason items are defective, Partshere will honor and abide by the terms of the RMA policy or return merchandise policy stated.